Dunkin' - Reading

New employees, so I hope it gets better. Coffee was good. read more New employees, so I hope it gets better. Coffee was good.

Tried to order the new loaded hash browns.. Said it wasn't available even though I saw other orders being given out. Server ordered some for me, just didn't get... read more Tried to order the new loaded hash browns.. Said it wasn't available even though I saw other orders being given out. Server ordered some for me, just didn't get my Dunkin rewards. Will order

I stopped in this store to put extra on my DD card. I was told to wait which I did. I then noticed the lights weren’t on over the register where I was standing.... read more I stopped in this store to put extra on my DD card. I was told to wait which I did. I then noticed the lights weren’t on over the register where I was standing. Thinking the register was closed, I moved to the pick up area. I was immediately scolded for “not being patient “ then I was verbally abused by this person. It was only deep breathing, prayer, and instant forgiveness that allowed me to finish the transaction! There are very serious problems at this store and upper management better start paying attention. If you don’t have to go to this store, don’t!!!

Could someone please remind them of the difference between a latte and a macchiato? read more Could someone please remind them of the difference between a latte and a macchiato?

I went through the drive-thru and asked for a moment to decide my order. The employee responded by saying we shouldn't take too long because they were closing i... read more I went through the drive-thru and asked for a moment to decide my order. The employee responded by saying we shouldn't take too long because they were closing in 5 minutes. I then asked if I could get a strawberry donut, but he told me they were out of donuts. I inquired about a sausage and egg crescent, and he said they couldn't make any food because they were closing in 5 minutes. We were left wondering why they were still open for those final 5 minutes. When we mentioned leaving a review, the employee actually leaned out of the window to shout at us as he drove by.