Dunkin' - Quinton

The staff at this restaurant are incredibly friendly, helpful, and professional. When I accidentally spilled my coffee in the middle of the store, they promptly... read more The staff at this restaurant are incredibly friendly, helpful, and professional. When I accidentally spilled my coffee in the middle of the store, they promptly provided me with a replacement for free and took care of the cleanup. Thank you all!

The staff is fantastic, but they often run out of stock. Typically, by 2 p.m., they have no donuts left. read more The staff is fantastic, but they often run out of stock. Typically, by 2 p.m., they have no donuts left.

This is the worst Dunkin' I've ever visited. In the middle of the afternoon, I found young employees placing trays of donuts on top of displays where customers... read more This is the worst Dunkin' I've ever visited. In the middle of the afternoon, I found young employees placing trays of donuts on top of displays where customers could breathe and cough on them. When I asked about this practice, they said it was just how they did things and mentioned they were cleaning up. I inquired about their closing time, which is 8 PM, but this was before 3 PM and they only had two trays of donuts available, showing no interest in selling them. This is clearly a violation of health codes. The staff also lacked any customer service skills. If I could give it a score, it would be -25. The owners really need to reconsider their operations.

Every time I go something is missing from the menu. They are out. read more Every time I go something is missing from the menu. They are out.

Really great experience here! I’m also not from the area! I was having trouble on my app and I showed the young lady I regret or getting names ? but I showed he... read more Really great experience here! I’m also not from the area! I was having trouble on my app and I showed the young lady I regret or getting names ? but I showed her my app that I had $10.28 then it showed as 0 and that I had to pay my whole amount! I wasn’t trying to get anything free just pay the difference but the manager on duty said to just gave me my coffee for free! (Note: another young lady was having the same issues on the app! but they handled everything really fast provided fast solutions and not to mention very fast w the drinks! And all really nice.