Impulse Lounge - Queens
Impulse Lounge
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This restaurant presents an intriguing mix of ambiance and disappointment. While the atmosphere is lively, enhanced by upbeat reggae music and a youthful crowd, service issues abound. Diners report inflated prices for food and drinks, with complaints of subpar service during busy evenings. Patrons have felt ignored, especially those relying on bartenders for attention. Rude door staff have also marred the experience for some, overshadowing moments of excellent customer service from staff like Sal. Overall, this establishment offers potential charm but often fails to deliver a consistently positive dining experience. Proceed with caution.
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Was User at Impulse Lounge a mag?
Sal was amazing!!!! He is truly what customer service is all about!!! From the extra cherries to consistently checking in on me and my girls and making sure we were okay!!!! We willl be back for sure!! ??? View all feedback.
What User dislikes about Impulse Lounge:
The overall atmosphere and music at this restaurant are great. It gets very crowded on Saturdays, making it hard for the staff to keep up with the demands. We ordered bottle service but didn't receive the appetizers that were supposed to come with it because they were so busy. The hookah took forever to come out, so people tended to pregame and buy drinks at the bar to avoid waiting. View all feedback.
I regret not reading the reviews before I went to this restaurant. The music was decent, with reggae playing for most of the night, scoring a 7 out of 10. There were no happy hour specials available. One margarita cost $24, and after ordering two patron dishes, my total came to about $54 plus tax. It's clear that the prices are not honest. I usually like supporting local businesses, but this will be my first and last visit to this place. The prices are unreasonable compared to other local businesses where I can get more drinks and shots for the same amount of money. When I made my purchase at 9:15, I spoke to the bartenders who were trying to take advantage of me. I realized I was charged $30 for two dishes when it should have been $10. I also noticed the bartender pouring cheap liquor into my glass, which is not what I paid for. Overall, not a good experience.
Save me money or steal them from her! As an experienced barkeeper from atlanta I am quite disappointed! if they pay carc, they don't charge them cash fees even if they pay money. $28 for a patrone margarita? only for 22 years that don't know better, or not enough. any other experience is a lie. no server works on the floor and it's broken. they save their money where they will appreciate them. the place is dirty and dirty. only positiw is the dj, playing 2010 music lol.
To pay a cover charge and then not be served once is ridiculous. We went to impulse last night after it was highly recommended. We stepped in and I immediately went to the bar , after waiting patiently for an hour i started waving down the bartenders. They were more concerned with servicing their reserved tables I believe because, one time I asked a girl with slick back bun and BBL. She tells me no and that was when I decided to leave. I watched them serve parties behind me but never came to me. I left and spent money at another bar.The only good thing about this place was the walls and the DJ. Impulse isn’t worth the headache, money or time unless you get a booth. Also the crowd is young
Currently still here but just wanted to come here and say I will never come back here. We waited for an hour to be tended to and we had to let them know we were leaving for them to tend to our table. The only good things about this place was the music. Maybe if I came on a less busy day it would be better but the service was HORRIBLE. The food and drinks took FOREVER to come. We waited for our last round of drinks for like an hour and a half and it was brought to us when we were leaving. The server told me she “was stuck at the bar”. That doesn’t have anything to do with me. If you know you have a busy establishment then you need to have more workers. The server refused to take the last round of drinks off the bill because “they were already made”. Currently waiting for the manager. It’ll probably be another hour wait because everyone here is unprofessional as he Will never ever come back to this establishment.
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