Woops! - Providence

The customer service at this restaurant is exceptional, and the macaroons are amazing! May was incredibly kind and helpful in assisting me with my flavor select... read more The customer service at this restaurant is exceptional, and the macaroons are amazing! May was incredibly kind and helpful in assisting me with my flavor selection. I would give this place a perfect 10/10 as the best macaroon shop in Providence, and I will definitely be coming back for more. Tori is also fantastic and offers great customer service!

May, who works at the register, is incredibly kind. She always treats me warmly whenever I come in to pick up my dozens of macarons and never makes me feel awkw... read more May, who works at the register, is incredibly kind. She always treats me warmly whenever I come in to pick up my dozens of macarons and never makes me feel awkward about buying 27 just for myself 'for no reason'—I really appreciate that! I highly recommend this place. Don’t let the idea that they might be one of those shops that churn out generic macarons deter you. Absolutely not! Their macarons are DELICIOUS, filled with flavor, and have the perfect texture. I’m absolutely in love with them!

In my usual COVID-related observations from April 2022, I noticed that the employees were wearing gloves but not masks, which made me feel at ease when making a... read more In my usual COVID-related observations from April 2022, I noticed that the employees were wearing gloves but not masks, which made me feel at ease when making a purchase. I won't discuss the seating, as it's simply a kiosk in the mall.

Macaroon was absolutely amazing! Danny, was the best!! So helpful and very personable! MUST stop here in the mall! read more Macaroon was absolutely amazing! Danny, was the best!! So helpful and very personable! MUST stop here in the mall!

Danny was FANTASTIC! He had the best customer service I have ever experienced in this mall! Thank you! I will sure be back! read more Danny was FANTASTIC! He had the best customer service I have ever experienced in this mall! Thank you! I will sure be back!