Mcdonald's - Proctor

Burgers, Chicken, Fast Food
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Mcdonald's

Mcdonald's
3.2 / 5 (2171 reviews)

Description

At McDonald's, experiences vary widely, with some patrons praising the friendly service and cleanliness, particularly noting the care taken by staff during busy hours. However, others express disappointment over food freshness and safety concerns, including reports of food poisoning. The drive-thru is often criticized for long waits and receiving food that appears pre-prepared. Despite these issues, many appreciate the convenience of curbside pickup and the option to customize orders via the app. Overall, while some customers enjoy their meals and upbeat service, consistency in food quality and freshness remains a significant area for improvement.

Last update: 17.01.2026 from: C

Feedback

★ 3.2 / 5 from 2171 reviews
c-n-grass303
14.03.2025

This was a horrible experience. Ordered in the drive thru. After paying and waiting in line, I got to the pickup window. Shortly after, a woman appeared with a receipt and money. She said sorry, we don't have the strawberry shake. I simply said. I have a question. Why is it that everytime I come here I can't get a shake. Her ride reply was, why do you come here so late. E have to clean it. I let her know that I've been there at earlier times such as 900 and can't get one. She snapped back at me, well it breaks and we have to get it fixed every two weeks. Granted it was 1053, open hours still, and nobody could say anything about this as I ordered it even when I payed. Once I was handed the food rudely, not offered another beverage as I had upgraded to the shake, I told the woman that her attitude sucked. While saying this, she slammed the window shut, stuck out her lower lip, and gestured a thumbs down to me. What a horrible way to treat your guests. Makes one wonder when the grills and fryers get shut off and how long food had sat so they can clean them also? Maybe she should ask herself why she works there? If you don't like your job, quit. I was a restaurant manager for over 20 years and her way of handling this was appalling and flat out rude. If this was my restaurant, I would be absolutely embarrassed.

alice-brenny
14.03.2025

Past 3 times food has been cold, once even hard as if set out for awhile. Also takes too long to get food thru drive thru Service: Takeaway Meal type: Dinner Price per person: $10–20 Food: 2 Service: 3

laura-perttula
14.03.2025

I went to visit my mom and she wanted a hamburger she loves McDonald’s burgers. I was picking up food for three of us and needed to customize some of it so I ordered in the app and used curbside pickup. It was fast and convenient. Service: Takeaway Meal type: Dinner Price per person: $1–10 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes: Big Mac

sheila-liubakka
14.03.2025

I should’ve taken a picture of the most smallest tiniest piece of chicken ever on a crispy chicken sandwich. It was 3” in diameter with 2 pickles, no mayo, or anything else. I called to complain but was informed this is how they are Service: Takeaway Meal type: Lunch

just-joann-3
14.03.2025

Clean bathrooms! Food... it's McDonald's... Though, if you want real egg you have to ask for it over the powdered pre-made stuff. Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 3 Service: 3 Atmosphere: 4

FAQ

There is a TV / screen on-site where sports events are shown.

The restaurant is accessible and can therefore also be used with a wheelchair or physiological limitations.

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