Flakes - Prestwick
Flakes
Description
Welcome to Flakes Dessert Parlour! Located in the heart of Prestwick, we bring you the ultimate experience in dessert indulgence. Ordering your favorite treats has never been easier with our new online ordering platform. Whether you're at home or on the go, simply browse our extensive takeaway menu filled with mouthwatering options and have them delivered straight to your door in record time. At Flakes Dessert Parlour, we are dedicated to enhancing our service and quality, ensuring that every visit leaves you with a smile. With the launch of our user-friendly online ordering website, you can now savor our freshly prepared meals without ever having to leave your cozy space. Enjoy the convenience of paying online and explore our latest dishes and exclusive special offers, available only to our online customers. So why wait? Pick the dish that tempts your taste buds, make your payment effortlessly online, and sit back as we deliver sizzling, delightful food right to your doorstep. Thank you for choosing Flakes Dessert Parlour in Prestwick. We look forward to serving you and hope you enjoy your culinary experience with us!.
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Feedback
The cafe has a pleasant atmosphere and is well-decorated, with reasonable prices. However, I found the food to be overly sweet and sticky. Despite this, I would consider returning.
We ordered a cookie dough and a sundae. It was a bit pricey, but they kindly wrapped everything in foil for me to take home. Very thoughtful!
After having dinner out we went to Flakes on the way home to get an order for my son. There was one other person in front of me at the shop and they were receiving online orders too. 3 people came and got served and left while I was still waiting; a girl said it wouldn't be long. Then after more ppl being served and leaving and my order still not there; me standing there looking at them….I asked again how long,…they then scurried about and cane back to ask what I had ordered as had no idea what it was! It was one hot cookie dough…and they saw me standing there for 35mins. Not an apology or discount offered. I waited 50mins in the end, had to tell my family who were waiting in the car to go home and come back for me. You would think they would of had the sense to check what my order was or why I was still standing there after 35 mins while other people that offered there and then got served and were away, Ingredients are not of a high quality, the item was ok but probably not worth the wait and money. The kitchen area was messy and seemed a bit disorganised. Customer service needs improved.

