Subway - Powell
Subway
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Amazing cookies, best ones everKid-friendliness: Nice for kids
I recently “re-discovered” Subway, but based on the experiences I think I’m going to “forget” about it again. If we walk in the service is slow, staff doesn’t seem to be well trained. If I order on the app the food isn’t ready when they said it would be. I ordered delivery today, one of the two sandwiches was supposed to be a footlong like it said on the receipt but it was a 6”, which is forgivable if they had a way to correct the situation…they asked if I could stop by and pickup the other half of the sandwich, but I ordered delivery and tipped well, so no, I’m not going to utilize that option. I asked for the $9.99 to simply be refunded (the entire cost of the sandwich) but after several phone calls back and forth as the staff with limited training passed requests back and forth with the owners, they settled on refunding the cost for a 6” sandwich…another phone calls confirms that they can’t do a partial refund on an app order. We settled on points totaling enough for a 6” sandwich on my next visit…which will be never. A total of 4 phone calls and a trip to Subway simply isn’t worth the reward of what I already paid them for. This particular Subway feels the same about its customers.The $9.99 6” sub that was delivered for $8.00 including tip for the driver was delicious however!So, if you’re looking for $17.99 6” subs give Subway of Powell a try!
One of the worst Subways. They don't take coupons or do any of the promotions. Staff isn't friendly. I've watched them go from making a sub, to cashing someone out, back to making a sub with the same gloves. They will mostly ignore you. Online orders are never ready on time. Especially delivery orders.
Nobody remembers that subway isn’t technically fast food. the people there are always friendly and willing to make conversation. not everything’s perfect all the time but if you want perfect then go somewhere else. this subway specifically is the cleanest, friendliest, and most accurate food orders i’ve ever seen a subway have. you guys have CRAZY expectations. don’t forget that people aren’t perfect and mistakes happen. best subway i’ve been to all of my life
Love the food and people ?
