Dunkin' - Potomac

This D&D is beyond amazing! They go above and beyond in customer service and are so polite. The general manager realized Door Dash left without the whole order... read more This D&D is beyond amazing! They go above and beyond in customer service and are so polite. The general manager realized Door Dash left without the whole order and he personally reached out and delivered the rest of the order 18 minutes away!!! Who doesthat?! This D&D does!!

Great Dunkin location. Staff is always friendly, and the food comes out pretty quickly. One of the staff actually showed me that I was missing out on coupons on... read more Great Dunkin location. Staff is always friendly, and the food comes out pretty quickly. One of the staff actually showed me that I was missing out on coupons on the app!

I went there to order coffee and donuts. ..when I got there ..I found only one employee behind the counter and another one mopping the floor ..the line was huge... read more I went there to order coffee and donuts. ..when I got there ..I found only one employee behind the counter and another one mopping the floor ..the line was huge and THE GO TICKETS are displayed on the To Go counter without the food or coffee !! Theywere really backed up ..and I asked the gentleman mopping the floor are you the only ones here . He said .. No ..there are twoother employees ..He called them..and suddenly two females showed up ..I guess they were hanging out in the back ..leaving thecustomers with no service .....This place needs a strong management ...Never go back again..

This location is awesome. The workers are quick and prompt and polite. The customers can't park worth a darn in the quick pick up area however. All of the socce... read more This location is awesome. The workers are quick and prompt and polite. The customers can't park worth a darn in the quick pick up area however. All of the soccer moms driving large cars can't seem to stay between the lines so park at your own risk infront

The lovely young lady that rang me up for 10 munchkins gave me more than 10 on purpose?? Thank you! I will definitely be going again I appreciate the kindness o... read more The lovely young lady that rang me up for 10 munchkins gave me more than 10 on purpose?? Thank you! I will definitely be going again I appreciate the kindness of the staff