Taco Bell - Pooler
Taco Bell
Description
At this Taco Bell location, customer experiences vary significantly. Many patrons express frustrations regarding system outages, long wait times, and unsatisfactory food quality, with some describing their chips as tasting like chemicals. Poor customer service has also been noted, with instances of rude employees and awkward interactions. On a brighter note, some customers have praised the friendly staff and cleanliness, highlighting exceptional service at times. Despite these mixed reviews, the restaurant remains a convenient late-night option for affordable fast food. Improvement in management and food quality could play a crucial role in enhancing overall customer satisfaction.
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Feedback
Sooo they have a 97 restaurant score, so we decided to eat here. I got the beef spicy fries that they made over cause the first one was soggy. The fries had too much cheese. And I got Mexican pizza, and the 2 shells were burnt. I got my money back on that. This taco bell was not good. The little night manager was friendly and trying to do well. She had to get onto 3 of the young guys back there. I probably won't go back. They didn't have any forks to eat with.
The employee was extremely nice, but the Black Bean Soft Taco tasted weird... The beans didn't taste good. Besides this, it was s very good experience and meal.
This location lets you use a screen to order. I always like that. Seems like it's easier to get across what you want, especially if you mumble or stutter like I often do. The location was nice. The only thing was that the finish on the table where we sat was tacky, likely because they used a cleaning solution that slightly dissolved it. Staff was nice and the place was clean though!
Very slow and unhelpful. I waited 40 minutes for food with no one in line.
The food at this restaurant was not heated properly. I found that disappointing because the cheese wasn't even melted. I feel like I need a refund. The place was not good. The food was not heated properly, only the meat was hot. The melt was not warmed either, it was just a burrito. Overall, very disappointing experience.
