Ruby Tuesday - Pooler

American, Casual, Full
Menu
Full menu with pictures, prices and categories.

Ruby Tuesday

Ruby Tuesday
3.0 / 5 (96 reviews)

Description

Ruby Tuesday in Pooler presents a mixed dining experience. While the menu features reasonable prices and some well-received dishes like bourbon-style wings and a good salad bar, many visitors report issues with food quality, service, and overall ambiance. Customers noted lackluster staff morale, with employees appearing stressed and management tensions affecting service. While the courteous and attentive servers occasionally shine, inconsistent food and cleanliness issues, particularly in the restrooms, detract from the overall experience. A commitment to staff well-being and attention to cleanliness could significantly enhance the restaurant's reputation.

Last update: 25.01.2026 from: Kimberly

Feedback

★ 3 / 5 from 96 reviews
ruby-scales
21.04.2024

I visited this restaurant a few days ago, and while the food was decent, I'm compelled to write this review primarily about the atmosphere. I could hear what seemed like the manager harshly criticizing her staff, which clearly distressed the employees and affected their morale. Discontented staff leads to poor service, and that ultimately results in dissatisfied customers. The tension in the air was palpable, creating an uncomfortable experience during my visit. I also noticed a pregnant woman working under significant stress, which made me worry about her health in such a negative environment. Ruby Tuesday, you need to do better. It’s crucial to take care of your employees because their well-being directly impacts your restaurant's success. Treat them the way you would want your customers to be treated. If the mistreatment of your staff becomes public, it could seriously hurt your reputation in this small town. Please make it a priority to improve the working conditions for your team.

angella-drummond
21.04.2024

My daughter wanted to try this place for her birthday dinner, so we decided to take her there. The prices for the food were very reasonable, although the portions were on the small side. I really enjoyed the bourbon-style wings. The deconstructed kebab was tasty as well, though it could have used a bit less salt. Unfortunately, my daughter found the fries to be excessively salty and couldn’t eat them. The drinks we had were fantastic. Our server was incredible—very courteous and friendly. She even surprised my daughter with a complimentary dessert to celebrate her birthday. Overall, it was a lovely experience.

stephen-r-pilot1654
21.04.2024

The salad bar is excellent, and the service is top-notch with a friendly and professional staff. Everything is great, except for the restrooms, which need attention. They are dirty and have an unpleasant odor, so please take care of that.

kimberly-stewart-2
21.04.2024

Clean, friendly staff, fresh food.

lynne-cooper-mechani
21.04.2024

Very good

FAQ

The restaurant offers complimentary WiFi for its customers.

There is a TV / screen on-site where sports events are shown.

The place accepts various credit cards.

More information

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