Pizzarella - Poole

#5 - Pizza - Poole, #21 - Fast Food - Poole, Turkish

Pizzarella

★ 4.3 / 5 (5498 reviews)

Dining experiences at this restaurant reveal a stark contrast between satisfaction and disappointment. While some patrons rave about the delicious pizzas and kebabs, praising the friendly staff and attentive service, others express frustration over late, cold deliveries and unresponsive customer service. Reports of food arriving undelivered or inedible conditions contribute to a growing discontent. Despite these negative encounters, a few loyal customers celebrate the establishment, commending its quality and the personable nature of the staff. As this restaurant navigates a turbulent reputation, it remains pivotal for them to address operational shortcomings while capitalizing on their culinary strengths.

Last update: 17.01.2026 from: Slugg

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★ 4.3 / 5 from 5498 reviews

Was User at Pizzarella a mag?
The food at this restaurant is fantastic. We ordered chili mushrooms, garlic mushrooms, and 2 pizzas, all of which were delicious and served hot. We typically don't leave reviews or complain, but Pizzarella deserves high praise. I look forward to ordering from them again soon. View all feedback.

What JMDDorset dislikes about Pizzarella:
Took an hour to arrive, the chip were undercooked and cold, the kebab was also cold and the meat lamb) tasted fishy… My only guess is that the meat had gone off. Was charged more then they said over the phone then an hour to come and collect it after I called less than 5 minutes after they had delivered it. View all feedback.

Matty

29.07.2024

★ ★ ★ ★ ★

The food took an hour to arrive and was cold when it did. When I called to complain, they refused to send fresh food unless I returned the original order first. They did offer a refund, but only after taking the food back. I will not be ordering from this restaurant again.

Andy

29.07.2024

★ ★ ★ ★ ★

I visited this restaurant twice in two days because the food was amazing. The mixed kebabs were wonderful and the house special box meal was a 5-star feast. We also tried the pizza and it was perfect for the kids. The staff was friendly and the food was great. I will definitely return when I am in the area again.

Amber

29.07.2024

★ ★ ★ ★ ★

This is the best kebab place in the area. We are willing to travel 20-25 minutes because our local kebab place is not good. The staff is also very helpful.

Slugg

30.07.2024

★ ★ ★ ★ ★

Tasty food, good service. Had the chicken shish which was well cooked with a nice salad popped on top. Would go there again for a quick bite to eat. Did think it was a little bit pricey.

Asmr

30.07.2024

★ ★ ★ ★ ★

This place is amazing... food is fantastic and staff are so friendly... love their pizza and garlic bread with cheese... the best...

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