Delfino Lounge - Poole

The food never disapoints at this place and always comes with efficient service too! Very convenient to order with the app by the table QR code, leaving the sta... read more The food never disapoints at this place and always comes with efficient service too! Very convenient to order with the app by the table QR code, leaving the staff free to deliver your order without delays.

Slightly over priced for average food read more Slightly over priced for average food

Not a good experience, often visit this lounge and up until now very happy. The staff are great. Unfortunately we were shocked at the state of the ladies toilet... read more Not a good experience, often visit this lounge and up until now very happy. The staff are great. Unfortunately we were shocked at the state of the ladies toilets, they were disgusting and not how they used to be, it’s not pleasant or acceptable in any way. Just awful. Cannot visit again as it was so bad

Very goo d service felt really wellcomed . Very good with children .food great xx read more Very goo d service felt really wellcomed . Very good with children .food great xx

Awful place, service! What service? My husband and I went for breakfast we were told to use the app on our phones to order but when we finally managed to downlo... read more Awful place, service! What service? My husband and I went for breakfast we were told to use the app on our phones to order but when we finally managed to download it, the breakfast was unavailable!!! We went to the bar to see if it was an error on the system and the barman told us that they had run out of bacon!. Unbelievable, so just add an extra sausage or use your initiative and send a staff member to sainsbury and buy some its a 3 minute walk away. The tables were dirty, the service is non existent and no atmosphere what so ever. Also try putting the heating on as it's freezing. In answer to your response it was Friday 16th February, my husbands birthday. We came into your cafe bar at approx 10am before catching the train to Southampton to see a show. It was definitely Delfino lounge and you definately had run out of bacon and therefore the breakfast had been taken taken off. Instead of trying to discredit a customer, I suggest you do the right thing and apologise for the atrocious service and terrible response. Own your problems and address them.