Cornish Bakehouse - Poole

Dear Sir/Madam I have a complaint about the appalling service I received at 12:25 Tuesday 7th November 2023 175 Poole High St Dorset – when I bought 2 Steak Sli... read more Dear Sir/Madam I have a complaint about the appalling service I received at 12:25 Tuesday 7th November 2023 175 Poole High St Dorset – when I bought 2 Steak Slices for £3.50. They were the last two remaining Steak Slices in the “Hot Counter” glass display – so, on a cold day, I assumed they would be fresh and hot. I paid £3.50 for two although I only wanted one but the price advantage seemed reasonable and I was going the give the other one to a colleague at the NHS Poole Hospital where I work. To my dismay, the two Slices were stone-cold and felt like rubber – they were not fresh – nor freshly cooked – I asked if they could be heated up to make them more palatable – but the manager said there would be a charge of 50p to heat them up. This is ridiculous as the food should be ready to eat there and then rather than 20 minute later back at work where I could have microwaved them making them even more rubbery. So I said forget it – they offered me no refund – and I left empty-handed, still hungry £3.50 ripped off. Never again. Please send refund (do not want voucher) to:

Now charging 20% of pasty cost to zap in microwave for a few seconds. The pasta was £5.30 so wanted to charge 1.06 to zap. Utter greed. Deserve to go out of bus... read more Now charging 20% of pasty cost to zap in microwave for a few seconds. The pasta was £5.30 so wanted to charge 1.06 to zap. Utter greed. Deserve to go out of business's.

We bought some Cornish pasties and sausage rolls to picnic by Poole Quay. The sausage rolls were so fluffy and nice. It is one of the best that I have had. High... read more We bought some Cornish pasties and sausage rolls to picnic by Poole Quay. The sausage rolls were so fluffy and nice. It is one of the best that I have had. Highly recommended. The Meringue looks really nice too and are massive on this occasion we didn’t get any. Will definitely try it next time.

Friendly service. Nice sausage rolls and Cornish pasty. I had the steak and Stilton and it was delicious. Price is reasonable. Would buy from again. read more Friendly service. Nice sausage rolls and Cornish pasty. I had the steak and Stilton and it was delicious. Price is reasonable. Would buy from again.

I visited this place for breakfast and tried their sausage, hash brown, and onion roll - it was fantastic. The breakfast overall was delicious. I also got their... read more I visited this place for breakfast and tried their sausage, hash brown, and onion roll - it was fantastic. The breakfast overall was delicious. I also got their chocolate donut and brownie, which were equally amazing.