Java Espress - Pocatello

Juice, Coffee, Smoothies
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Java Espress

Java Espress
3.9 / 5 (61 reviews)

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A complete overview of all 10 meals and beverages can be found here on the menu of Java Espress from Pocatello.

Despite a rocky reputation for customer service, recent visits reveal a restaurant that’s won over some hearts with its delicious coffee and friendly staff. Patrons rave about the “perfectly balanced” brews, particularly the standout white caramellow coffee, making it an appealing alternative to more mainstream options. While several customers enjoyed quick service and surprises in their orders, others faced inconsistency in drink quality and service, leading to frustration. Overall, this establishment offers a warm atmosphere and tantalizing drinks, but varying experiences suggest that management may need to refine staff training to enhance the dining experience.

Last update: 17.01.2026 from: Jody

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★ 3.9 / 5 from 61 reviews

Was Jody Mohr at Java Espress a mag?
I got a diet red rush, when they asked what flavors I wanted I asked them to surprise me. It was really good and it was a surprise haha the lady who took the order face kinda lit up it was funny I'd def recommend them. The location I was at was the one in Pocatello. View all feedback.

What Jody Mohr dislikes about Java Espress:
This restaurant has absolutely terrible customer service. I love the coffee at java in Blackfoot, Idaho, where I never encounter any issues. The workers at this restaurant are the worst and it seems like nothing is ever done about it. I often see complaints from customers about how poorly they are treated, and yet every time I visit, I experience a problem. Today, when I tried to explain that my drink was incorrect,... View all feedback.

armin-sander-2
26.07.2022

I was a Starbucks guy but never enjoyed it in the truest sense. I don't like bitter coffee, or burning hot coffee. But I didn't know where else to go until I ran into these guys. I am never looking back again.Coffee here is the right temperature for a warm hugging large gulp on a cold morning just the way I like it. Right bitterness, right sweetness. Just enough to give you that jolt in the morning.If you are like me, give this a try. I recommend their white caramellow coffee. You will want to come back again and again. I know I will.

juhasz-patrik-2
26.07.2022

I used to avoid this place due to the poor customer service. However, I decided to give it another chance recently, and I was pleasantly surprised. The customer service was amazing, and the drinks and bagels I ordered were delicious.

parisian-edd
26.07.2022

The service at this restaurant is absolutely terrible. The staff are rude and I have never been treated so poorly in a coffee shop before. It was a terrible experience and I will not be returning to this place.

mohr-jody
26.07.2022

This restaurant has absolutely terrible customer service. I love the coffee at java in Blackfoot, Idaho, where I never encounter any issues. The workers at this restaurant are the worst and it seems like nothing is ever done about it. I often see complaints from customers about how poorly they are treated, and yet every time I visit, I experience a problem. Today, when I tried to explain that my drink was incorrect, the employee was extremely rude, argumentative, and even hit me in the face when I said I wouldn't argue with her. I will never return to this place. I hope the owner takes action and hires staff who excel in customer service.

mohr-jody
26.07.2022

I got a diet red rush, when they asked what flavors I wanted I asked them to surprise me. It was really good and it was a surprise haha the lady who took the order face kinda lit up it was funny I'd def recommend them. The location I was at was the one in Pocatello.

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