The Royale - Menu

The food was very good, and the service was average. However, I was disappointed to discover that they do not accept my favorite payment method, the Discover ca... read more The food was very good, and the service was average. However, I was disappointed to discover that they do not accept my favorite payment method, the Discover card, which I found out when I tried to pay the bill. Additionally, we made our reservation through OpenTable and arrived on time, but the next morning, I received an email from OpenTable stating that we didn't honor our reservation. This was clearly an error on the restaurant's part. While I believe I’ll get the points credited back to me, we felt this showed a lack of attentiveness from the restaurant. Given these issues—no acceptance of Discover and the mix-up with the reservation—we likely won't be returning anytime soon, especially since there are plenty of excellent burger places in Plano and Dallas.

I will repeat the words that our 5-year-old enkel told the server when he held his thumb, this place is great. I'm not sure if I would use this tired word, but... read more I will repeat the words that our 5-year-old enkel told the server when he held his thumb, this place is great. I'm not sure if I would use this tired word, but it was very good. we went with our daughter and one of her sons. we thought a order of the two-rings would complement the fries that came with the burger, but the 5 two-rings per order would not be enough. we were wrong. it was more than enough between the three adults and the shakes were excellent. I had a shot of bourbon in my salted caramel shake. it was great! oh yes, the burgers were excellent. in short, a burger/ries, tweeper rings and a shake was more than enough food. we stayed happy. two very small disappointments no malt. I like malt, but it made little difference. second, the restaurant canceled our opentable reservation after our arrival. that meant that I opentable e-mail to get credit. lesson learned to say the restaurant that they get an opentable reservation so that they get credit. summing four thumbs up.