Kfc - Feedback

We had an issue with our order. It was givin to another car and we had to wait so long, but the manager was awesome! The way she handled the whole situation es... read more We had an issue with our order. It was givin to another car and we had to wait so long, but the manager was awesome! The way she handled the whole situation especially with my tough self being hangry and frustrated the food was great spot on.

Dine in is closed due to short staffing. Long line at drive thru. But it went fast and order was correct so no problems. read more Dine in is closed due to short staffing. Long line at drive thru. But it went fast and order was correct so no problems.

The line to drive thru was a wait. But employee on speaker was friendly and professional. Food was good. Would of gave 5 stars, however the breast was on the dr... read more The line to drive thru was a wait. But employee on speaker was friendly and professional. Food was good. Would of gave 5 stars, however the breast was on the dry side. Won't stop me from going back though.

Thanks to the Plainview crew for great servive . Bree and Thomas, you both did a great job and were very understanding if I could not hope from my head that you... read more Thanks to the Plainview crew for great servive . Bree and Thomas, you both did a great job and were very understanding if I could not hope from my head that you see this excellent service, thank you.

Order on the app. In the store, as the instructions say, to do. Were ignored by the staff for 10 minutes, so decided to travel through. I have food fast. Just g... read more Order on the app. In the store, as the instructions say, to do. Were ignored by the staff for 10 minutes, so decided to travel through. I have food fast. Just go through.

Update: they remodeled and it?s nice! I enjoy KFC, and this restaurant serves their updates menu. But the building itself is kind of run down, and hasn?t had an... read more Update: they remodeled and it?s nice! I enjoy KFC, and this restaurant serves their updates menu. But the building itself is kind of run down, and hasn?t had an update in at least 10 years. The parking lot is also really small. That being said, thestaff is really nice. They also accept Apple Pay.

The employee's attitude was that they didn't want to be there... Food was good. Did not interact with the customers at all. Hope they were just having a bad day... read more The employee's attitude was that they didn't want to be there... Food was good. Did not interact with the customers at all. Hope they were just having a bad day.

They were very accommodating in getting our order out on time. We used the app and ordered about 3 hrs early and when we arrive on time they were still waiting... read more They were very accommodating in getting our order out on time. We used the app and ordered about 3 hrs early and when we arrive on time they were still waiting on an order of dark meat to get done but they gave us the pcs in white meat which was great forus. Great service.

Made sure you have your full order before you leave because it's a habit for them not to complete your order. The KFC employee should be taking their job as one... read more Made sure you have your full order before you leave because it's a habit for them not to complete your order. The KFC employee should be taking their job as one of their key factors of making the costumer Happy of their anticipation of waiting all day forKFC ...????

This place seems to get worse everytime I go back. Ordered the Crispy chicken boxes. The order comes with 2 sides and a drink. They didn't have sweet tea and I... read more This place seems to get worse everytime I go back. Ordered the Crispy chicken boxes. The order comes with 2 sides and a drink. They didn't have sweet tea and I asked to substitute green beans and corn for coleslaw. That ended up being the best thing inthe box and the macaroni. One box was missing and item, the chicken was ok but the way it was made??! I'm including pictures soyou can see how someone just put a dollop of mayo and no pickles were added. I can understand if they were busy but there was 1vehicle in the drive thru ahead of me and 1 in the parking lot. Aside from the food the customer service is horrible. The peoplethat work there act like they don't care, they don't greet you or even thank you. Needless to say I won't be going back. 2 starsfor the green beans and Mac n cheese that was got and delicious