Jack's Donuts - Feedback

It was fantastic when it first opened, featuring excellent customer service. Now, however, it's just average—nothing to rave about anymore. read more It was fantastic when it first opened, featuring excellent customer service. Now, however, it's just average—nothing to rave about anymore.

Spilled a drink and the staff was very friendly and helpful I helping clean it up. The donuts were great too! read more Spilled a drink and the staff was very friendly and helpful I helping clean it up. The donuts were great too!

The coffee here is superb, the donuts are delectable, and it's a lovely, quiet spot for conversation. The friendly staff further enhances the experience. read more The coffee here is superb, the donuts are delectable, and it's a lovely, quiet spot for conversation. The friendly staff further enhances the experience.

Usually I love getting donuts here, but I went this morning for a cinnamon twist donut and when I took a bite, I had several hairs in my mouth from the donut. T... read more Usually I love getting donuts here, but I went this morning for a cinnamon twist donut and when I took a bite, I had several hairs in my mouth from the donut. They were short. Not sure if I’ll be coming back ?

Best to go on the weekend when they have plenty of extras. Amazing and fresh everytime I've stopped here. read more Best to go on the weekend when they have plenty of extras. Amazing and fresh everytime I've stopped here.

Don't get your dance from here they gave me cold donuts it was gross rose I had to heat him up in the microwave like a wave they weren't even warm worst donuts... read more Don't get your dance from here they gave me cold donuts it was gross rose I had to heat him up in the microwave like a wave they weren't even warm worst donuts I've ever tasted too if I can give them 0 stars I would

Lovely company and staff. Always fresh and delicious. We love them so much we?re planning to have them in place of our wedding cake. read more Lovely company and staff. Always fresh and delicious. We love them so much we?re planning to have them in place of our wedding cake.

The donuts at Jack’s Donuts are disappointingly dry and lack flavor, similar to discounted grocery store donuts. There’s no glaze at all, just a thin layer of f... read more The donuts at Jack’s Donuts are disappointingly dry and lack flavor, similar to discounted grocery store donuts. There’s no glaze at all, just a thin layer of frosting on top, making them hard to enjoy. I’ve tried their donuts three times now for convenience, but each time I’ve been let down. I’ll be making the trip to Rise n Roll from now on instead. I placed an online order expecting a smooth drive-thru experience, hoping it would be easier than ordering six different kinds of donuts at the speaker. After waiting alone in the drive-thru for quite a while, I was told that online orders cannot be picked up there and that next time I’d have to go inside. This strange policy seems out of place, especially since every other restaurant I know allows online orders to be picked up at the drive-thru without any problems (this was a personal order, not for delivery). I won’t be returning to any Jack’s Donuts location and would strongly recommend checking out the menu at Rise n Roll in Avon instead!

They won’t even let you choose your own donuts, even if you're only buying one through the drive-thru—you have to come inside. No surprise that Dunkin’ has an e... read more They won’t even let you choose your own donuts, even if you're only buying one through the drive-thru—you have to come inside. No surprise that Dunkin’ has an eight-car line while this place is empty both in the drive-thru and inside. The staff seems lazy. Honestly, Dunkin’ or Krispy Kreme have better-tasting donuts, so don’t waste your time here.

Delicious donuts paired with outstanding customer service. Pam consistently goes the extra mile to ensure my picky child is completely satisfied. The shop is sp... read more Delicious donuts paired with outstanding customer service. Pam consistently goes the extra mile to ensure my picky child is completely satisfied. The shop is spotless every time we come, which is crucial in the food business. I wish I could rate it higher than 5 stars!