KFC - Pittsburgh
KFC
Description
KFC’s local outlet delivers mixed experiences. Customers praise fresh, hot food and occasional standout service, especially from management during busy times. Popular items like spicy wings draw repeat visits, though some menu favorites and sides appear discontinued. However, issues with long wait times, incomplete orders, and inconsistent customer service—ranging from rushed to rude interactions—are common complaints. Food quality can vary, with some finding it salty or occasionally burnt. Staffing levels sometimes seem insufficient, yet professionalism and cleanliness generally receive positive notes. Overall, this location offers typical fast food convenience but struggles with service consistency and menu stability.
Images
Feedback
The staff at KFC are so friendly and nice expecially a worker there named Shi. Shi was extremely helpful, has an awesome attitude and makes sure us customers leave happy. And the food at KFC is so very delicious, expecially the original recipe, my favorite.
My sister-in-law decided to order a Kentucky fried chicken and some for her and her aunt. She did Uber eats at the KFC on Baum Boulevard. She called to let us know that she talk to the driver have no clue why he was near liberty tunnels when we live in 15209.. I was very upset myself because I haven’t had KFC for like a couple years. I was so looking forward to having it. I did call the store and the manager said to me we don’t even have a name on that order..Hmm
It is rare to see employees in fast food have the spirit of customer service. The crew here provided us and others great customer service with an exceptional attitude! three dining room could use a Lil tending to. However, It was nice to see the dining room full of customers sitting end enjoying their meal.
Menu PDF
FAQ
More information
QR-Code for the menu
