Gather - Pittsburgh

Worst Mother's Day experience ever. I'm not sure how this happened, but I made a reservation for five people on OpenTable. When we arrived at the restaurant, se... read more Worst Mother's Day experience ever. I'm not sure how this happened, but I made a reservation for five people on OpenTable. When we arrived at the restaurant, several other guests were complaining about the same issue; they had called ahead to confirm their reservations. Upon arriving, we discovered that the restaurant had just transitioned from a buffet setup for Mother's Day to a dinner setup. They explained that they weren't accepting customers between four and six o'clock to prepare for dinner, but our reservation was for 4:30 PM! Bringing a 90-year-old woman and a child with autism and having to change plans was extremely frustrating. Instead of offering an apology or an alternative, the manager suggested that we had probably reserved at the downtown location! That was impossible, as our reservation clearly had the correct address. The other two families ahead of us had the same issue. The restaurant seemed nice, but unfortunately, our experience was far from pleasant. On Mother's Day, it's nearly impossible to find a table without a reservation in the South Hills area. The situation deeply upset my child with autism, who refused to go somewhere else, and it ultimately ruined our evening.

The restaurant boasts an extensive menu, and each dish is executed beautifully. The staff is friendly, and the bright interior creates a pleasant atmosphere. It... read more The restaurant boasts an extensive menu, and each dish is executed beautifully. The staff is friendly, and the bright interior creates a pleasant atmosphere. It's a quiet and enjoyable place to dine.

The restaurant has a lovely decor, and the food was quite good. The service was excellent and very friendly. However, the prices are a bit steep considering the... read more The restaurant has a lovely decor, and the food was quite good. The service was excellent and very friendly. However, the prices are a bit steep considering the portion sizes.

I work there, and the food is fantastic! read more I work there, and the food is fantastic!

I had the worst Mother’s Day experience ever. I'm not sure how it happened, but I made a reservation for five people on OpenTable. When we arrived at the restau... read more I had the worst Mother’s Day experience ever. I'm not sure how it happened, but I made a reservation for five people on OpenTable. When we arrived at the restaurant, there were several other patrons, all expressing their frustration about having made reservations and calling to confirm them. Upon arriving, we discovered that the restaurant had just dismantled the buffet set up for Mother's Day and was now preparing for dinner service. They informed us that they weren't seating customers between four and six because they needed time to prepare for dinner. However, our reservation was for 4:30! Bringing a 90-year-old woman and a child with autism to the restaurant only to change our plans was incredibly frustrating. Instead of apologizing or offering us an alternative, the manager suggested that we must have made our reservation at the Downtown location! This was impossible, as our reservation clearly indicated the Fort Couch address. Two other families ahead of us encountered the same issue. The restaurant looked nice, but unfortunately, it didn’t live up to our expectations. On Mother's Day, getting a table without a reservation in the South Hills is nearly impossible. All of this caused distress for my child with autism, who refused to go anywhere else, ruining our entire evening.