Einstein Bros. Bagels - Pittsburgh

This restaurant is not welcoming to Black customers. The customer service was poor; the older lady was quite unpleasant, and the man was also very rude, which made the experience worse.

Each time I visit this place, I've noticed there’s less and less schmear on the bagel. I've never encountered such a small amount of schmear on a bagel anywhere, especially not at an Einstein's. It doesn’t seem to matter which employee is preparing the bagel; it feels like this might be a decision from management to cut costs on schmear. Honestly, I can’t think of any reason why there would only be one teaspoon of schmear on each side of the bagel.

I had three different employees approach me to ask about my order, and I still didn't receive the correct sandwich.

Walked in there to order and employees just stare at you. No greeting, nothing. One guy working had his toddler and baby's momma outside running around and he was taking breaks to go out and play with his kid instead of helping me. Super low class looking employees who don't look like they want to be there. I will not go back.

Needed to grab something quick for breakfast before work. The location of this place is very convenient. I’ve had great service and the bagel sandwich tasted really good.