Noah's Ny Bagels - Pinole

A pretty busy place here. Many people work and the lines move quickly. The staff here is friendly and patience for a newbie as I tried to find out their system. Their bagels are an acquired taste, more on the hard side, but their cream cheese spread selection are unique with many varieties.

I 'm really sad with how this shop has started running. For a while, especially during COVID, this Noah 's was the best place to get a great bagel both delivered and in person. But the last 6 months or so have been terrible, culminating in this morning. Their Doordash interface is wrong no option to have your bagel toasted and missing everyday items like chocolate chip bagels, and even though I 've reached out multiple times I 'm always told thru can 't do anything. Well, someone has to get those menus in the system. I 'd understand for same day problem, but this has been months now. I called the store this morning to ask about a bagel that I know is a regular maker. The woman went to ask her manager, and I heard the woman she spoke with say "we can 't do anything special. She just needs to come in or is her problem. Then the first woman, without actually passing the message on, just hung up on me. I 've also had multiple deliveries of untoasted bagels with cream cheese, but some were toasted even though there 's supposed to be continuity in what is delivered. Basically, you don 't know what you 're getting, and as someone who relies on delivery, to not even get a bagel toasted is .... Just Messed up. EDIT: I 've reached out per NB 's request, and will see how things turn out. !h

I love the food. Here 's the issue tho. Everytime I ask for one of those iced coffee drinks they mix hot coffee with ice cubes and call that iced coffee. It is not. You are giving customers luke warm iced coffee drinks that are not ready to drink. Could u guys at the very least stir it so it becomes cold? Iced coffee is specifically brewed in a cold way. It 's not supposed to be hot brewed coffee mixed with ice cubes. I 'm not trying to come off as a Karen but come on. ? The farmhouse is amazing. Never had an issue with the food.

Almost a half hour wait for one bagel sandwich. We weren't given a heads up that the food would take so long when we ordered, otherwise we'd have gone somewhere else. Food was pretty tasty but warm rather than fresh and hot, as if it were sitting around for a few minutes.

This is by far the best place to get bagels. Been coming here for over 5yrs! All the staff are great , friendly. They make me feel like family. The bagels are amazing.