Reviews
What User likes about Krystal:
We had never dined at Krystal before. We were with our son and his family, looking for a quick lunch option. The staff was friendly and the food was delicious. We would definitely return if we were in the area again. View all feedback. What User doesn't like about Krystal:
This restaurant has incredibly poor service. The nighttime staff show no respect for their work and only seem to care about their phones. The food is consistently cooked at the wrong temperature, even after multiple returns. The overall experience is terrible. Even when we asked for a refund after finding our food undercooked, the manager refused. We were told to come back the next day to speak to another manager to... View all feedback.
Reviews from various websites
This was my 1st time here and it was like a low end White Castle. My stomach did like me after eating here and I don’t usually have that problem. Also it was wa...
read moreThank you. Just got off needed a lite meal. They were open. Lights on and they moved the drive thru line along.
Employees were very sweet and very fast.Food came out fast and hot. Burgers were soggy but that seems to be every Krystal’s which is the only reason I give it a...
read moreSaddest Krystal I’ve ever seen rude workers manager was rude as all get out never again todays date 4 -6 -2024 846 pm
Waited near 1 hour for our food and never received it. People who just arrived were given their food though. I finally asked for a refund, hopefully they did th...
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read moreKrystal offers a mixed bag of experiences for diners. While some patrons rave about the delicious sliders and friendly staff, others express frustration over pricing discrepancies and unexpected drive-thru-only policies. The inconsistency in service is evident, with experiences ranging from satisfactory food moments to disappointing encounters involving unfulfilled orders and difficulties with refunds. Warm temperatures and a lack of air conditioning have also detracted from the appeal. For those considering a visit, be prepared for the potential of unexpected charges and a drive-thru experience, while keeping in mind that many still cherish the unique taste of Krystal’s offerings.
We had never dined at Krystal before. We were with our son and his family, looking for a quick lunch option. The staff was friendly and the food was delicious....
read moreI would not give this restaurant any stars if I could. My best friend and I, both pregnant, ordered a 24-pack and each one was undercooked and still pink inside...
read moreThis restaurant has incredibly poor service. The nighttime staff show no respect for their work and only seem to care about their phones. The food is consistent...
read moreI told them we wanted our sandwiches, but they put mayo and pickle on them.
This Krystal gets a solid 2 from me. A two because the staff was friendly, and we all (6 of us) got a good laugh at how horrible the food was. Plus, I’m sure we...
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