Dunkin' - Pigeon Forge

Coffee, Donuts
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Dunkin'

Dunkin'
2.6 / 5 (311 reviews)

Description

Despite some mixed experiences, this coffee spot offers a range of flavorful beverages, including standout blueberry and churro coffees that delight many patrons. While the drive-thru can be slow and occasionally disorganized, with reports of limited menu items and staffing issues affecting service efficiency, friendly and helpful staff often shine through, especially during quieter times. However, some customers have experienced issues with product quality and order management. Overall, those looking for a quick pick-me-up may appreciate the unique flavors, though consistent service improvements could enhance the experience.

Last update: 17.01.2026 from: Luna

Feedback

★ 2.6 / 5 from 311 reviews
luna
29.05.2024

Cold brew made me sick, either they gave me old cold brew that needed to be dumped or it wasn't stored correctly. I always get my coffee the exact same and it was so bad I drank just a little bit and I still threw up and got cramps.

b-tay
29.05.2024

This place is in desperate need of management. It's like a circus you didn't expect to go to.

penny-houston
29.05.2024

I just left the restaurant after being told to place my order at a kiosk due to a busy drive-thru. There was no greeting or any kind of polite interaction. Interestingly, there were no cars in line as we left. It seems like they could use more staff or better management. I usually enjoy their coffee, but not today.

drew-greene
29.05.2024

Took 20 mins to get my order, go thru the drivethru

judy-mcdaniel-dog949
29.05.2024

The staff was so nice. It was close to closing time but they went out of their way to help us. It was wonderful to have someone happy to be helping and pleasant that night. Thanks so

FAQ

The restaurant offers complimentary WiFi for its visitors.

The restaurant also accepts credit cards from the common providers as a means of payment.

More information

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