Panda Express - Phoenix

All of our orders were mixed.....and the receipt did not match the order requested. The delivery was 40 minutes late...when I called all I received was a defens... read more All of our orders were mixed.....and the receipt did not match the order requested. The delivery was 40 minutes late...when I called all I received was a defensive 3rd degree on our orders jumping all over the receipt. I have heard of protecting your business but this call was insulting by some young punk person answering the phone......Panda has lost all of our business if this is the way it goes in the future.....

I just visited this restaurant, and I was shocked by what I saw. There were two chefs in the kitchen, and one of them wasn't wearing gloves at all. She handled... read more I just visited this restaurant, and I was shocked by what I saw. There were two chefs in the kitchen, and one of them wasn't wearing gloves at all. She handled all the vegetables without gloves, which was concerning. Additionally, she took egg rolls or spring rolls from the freezer and put them back in the fryer without any gloves on. Even the manager who served us wasn't wearing gloves. This is a food establishment, and it's unacceptable to handle food without proper hygiene practices. I don't think I'll be returning here.

This place is consistently bad. I live in Hilo, Hawaii and the Panda Express there are my benchmark for large PE dishes. When freshly made their Orange Chicken... read more This place is consistently bad. I live in Hilo, Hawaii and the Panda Express there are my benchmark for large PE dishes. When freshly made their Orange Chicken and Beijing Beef is crispy and perfectly glazed with spicy sauces. Here in Ahwatukee Krüppel and Spot-on-Saucen do not seem important to the administration. I assume the correct training and lack of supervision explain the lameness of their meals. Too bad as they are near where I live part of the year, but today my last visit to this Panda Express is.

The service isn't the quickest, likely because they're short-staffed, but I don't mind that too much. I visit this place frequently since it's conveniently clos... read more The service isn't the quickest, likely because they're short-staffed, but I don't mind that too much. I visit this place frequently since it's conveniently close to my workplace. Today, I was inside and received my food without any issues. I ordered a Minute Maid lemonade, but it tasted off—mostly like it was watered down. When I went to swap it out, I noticed black specks at the bottom of the cup, which were probably the reason for the strange taste. After that, I decided to toss the cup, and since the staff was busy, I didn't mention it to anyone.

Snail?s pace. How about feed the people in the restaurant first before filling online orders. Why should the people in the restaurant miss out because someone d... read more Snail?s pace. How about feed the people in the restaurant first before filling online orders. Why should the people in the restaurant miss out because someone did an order online? Wouldn?t it make more sense to fill our order first and cook more whileyou wait for the online orders to come in? Need some sort of management with common sense.