Kfc - Phoenix

We decided to get kfc tonight after we didn't have it for years that was closed by us, and we don't have any other close. I was very excited, I love her colesla... read more We decided to get kfc tonight after we didn't have it for years that was closed by us, and we don't have any other close. I was very excited, I love her coleslaw and cookies. we have a 12 PC meal and there were the most crisp chicken pieces I've ever seen. they were all tied and finished and we got 1 bucket with nothing but tied drumsticks and a few legs. I just like white meat, so thank you for leaving. Now I remember why I stopped going to the ones with us and probably why it closed.

Horrible service every time, always out of chicken. I asked for half spicy and half regular and this is what I got read more Horrible service every time, always out of chicken. I asked for half spicy and half regular and this is what I got

No food, out of food. Didnt get gravy, didnt get all of my tenders. Order 3 different meal deals forgot biscuits on one of the orders. My meal deal that was aro... read more No food, out of food. Didnt get gravy, didnt get all of my tenders. Order 3 different meal deals forgot biscuits on one of the orders. My meal deal that was around 45.00 only got one gravy. Mash potatoes had black on them, they were burnt. Nobody cares anymore. No customer service.

I love the food but the people there just never get it right. If they don't forget the biscuits, they forget a item. Last time I ordered a 16 pieces bucket and... read more I love the food but the people there just never get it right. If they don't forget the biscuits, they forget a item. Last time I ordered a 16 pieces bucket and specified I wanted with white meat as well. I certainly was not going to open the bucket andremoved the pieces to check it out, well, they served me only dark meat! I just wish that there were another KFC to not go tothat one any more.

This restaurant is full of unorganized teenagers lacking time-management skills and work ethics. The schedule on their door said they were opening at noon, howe... read more This restaurant is full of unorganized teenagers lacking time-management skills and work ethics. The schedule on their door said they were opening at noon, however, due to their inconsistency in time and their lack of consideration for their customers, theyrefused to communicate that they would be opening an hour late at 1pm. While customers sat in the parking lot and drive-thru,the workers entertained their friends inside of the restaurant? extremely dysfunctional. Won?t ever go to this location again..total disgrace for the brand and the franchise.