Reviews

Overall Total Score
4.1 out of 5
Impressive | 2184 reviews

What Perla Mabel doesn't like about El Pollo Loco:
I ordered through the drive-thru. The young woman working there was in such a hurry that she provided the worst service. I would try to ask for something, but she would not let me finish and closed the window on my face three times. After receiving my order, I went inside to get some salsa and the other cashier was the same. I was always polite and never rude to them. The food was good. They were not very busy, as it... View all feedback. What Dion Welch likes about El Pollo Loco:
Love this place every time I visit my family in this area is it a must to stop we are from New Mexico Alamogordo you should check one in this area next to Holloman Air Force Base as well.. yummy? View all feedback.

Reviews from various websites

Menu
4.0 ★ from 11 reviews
Jared
25.03.2023 - 19:21

I've been here for almost ten years! This is my favorite place Pollo Loco. The chicken is fired to perfection, and I always get phenomenal service.

Dion
25.03.2023 - 19:21

Love this place every time I visit my family in this area is it a must to stop we are from New Mexico Alamogordo you should check one in this area next to Hollo...

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Leola
25.03.2023 - 19:21

Asked for a double chicken dish without acid cream and they gave me a bowl of acid cream. When I let the person know that they say that no problem I care?ll, an...

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Piper
25.03.2023 - 19:21

We live right next to this place in the hotel. We read the reviews and thought we would save our money. Then we're hungry. So we thought we'd try. I have the 4...

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Vitória
25.03.2023 - 19:21

I always go to the restaurant on 51st and McDowell. Something about there seasoning on there chicken. The rice and beans for my sides, flour tortillas because I...

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This restaurant received mixed reviews from customers who recently dined there. Many complained about the poor service and small portion sizes, with some alleging racism and rude behavior from the staff. However, others praised the food quality and flavor, particularly highlighting the chicken dishes and tortillas. While some patrons were pleasantly surprised by their meals, others left feeling unsatisfied and disrespected by the staff. Overall, the restaurant seems to have inconsistent service and food quality, making it a hit or miss dining experience based on recent customer feedback.

Google
4.0 ★ from 1588 reviews
Russell
20.03.2024 - 14:48

I had a lovely time at this restaurant. The woman who waited on me, whom I believe was the manager, was extremely friendly, and the food was fantastic!

J
20.03.2024 - 14:48

The staff here is just amazing. Really good atmosphere and everyone here helping. Good food also. Very recommended !

Perla
20.03.2024 - 14:48

I ordered through the drive-thru. The young woman working there was in such a hurry that she provided the worst service. I would try to ask for something, but s...

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Soleigh
20.03.2024 - 14:48

I had to come back and update my review because I revisited Pollo Loco and this time they got my food right.

Monica
20.03.2024 - 14:48

Too pricey for the food they serve order nachos and few small piece of chicken and very small

Facebook
3.6 ★ from 9 reviews
Tripadvisor
4.0 ★ from 33 reviews
Doordash
4.4 ★ from 1400 reviews
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3.7 ★ from 651 reviews
Sirved
3.5 ★ from 91 reviews

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