Dunkin' - Pharr

I ordered a hot coffee. First, let's start with the wait which was terrible even though there was only one car ahead of me. Secondly, the staff was not very fri... read more I ordered a hot coffee. First, let's start with the wait which was terrible even though there was only one car ahead of me. Secondly, the staff was not very friendly. And finally, the coffee was cold and tasted burnt, like it had been sitting there for hours. I complained to the manager and he didn't seem to care much. All he said was that he was sorry, but he never offered to fix the problem. I will not be returning.

Just came by to get some donuts and from the start I noticed the employee hated their job… I pull up to pay for my order and the lady there said “just to let yo... read more Just came by to get some donuts and from the start I noticed the employee hated their job… I pull up to pay for my order and the lady there said “just to let you know those donuts have filling” and I asked if I could choose one and said “that’s why I’m telling you them”. I then let her know that she charged me a price different than what was on that screen on the window and she said she couldn’t fix it she already charged me…. Yet on the window it says it’ll be fixed… oh and she was the manager... but she can’t fix the problem.. I won’t ever come here again… clearly they need new management because with a management like that it goes on to their workers… first and last encounter there.

Oh no! I should have been wary when they messed up the order for the person in front of me. I ordered a blueberry muffin, but when I opened the bag in my car, i... read more Oh no! I should have been wary when they messed up the order for the person in front of me. I ordered a blueberry muffin, but when I opened the bag in my car, it was not blueberry. I went back inside and spoke to a different woman behind the counter since the one who helped me was not available. She insisted it was blueberry, but another woman agreed with me that it was a cranberry chocolate chip muffin. After some discussion, the second woman understood and gave me a blueberry muffin with a smile. The two stars are for the time wasted in the store and the argument over the muffin flavor.

Horrible service. Walked in and never even got a ?hi welcome? or ?I?ll be right with you?. There was a two employees and both them of saw me and my mom and neve... read more Horrible service. Walked in and never even got a ?hi welcome? or ?I?ll be right with you?. There was a two employees and both them of saw me and my mom and never said anything. There was only one person in drive thru and they got them out fast howevernever attended us. They started restocking, coming back and forth and not once did they say anything to help us. 15 minuteswaiting to get attended. Then two other women walked in and saw that no one has helped us and asked if they said they would beright with us and we said no. They asked for the manager and the employee said that he?s coming yet never came. We left afterthat, we waited for almost 20 minutes and never got attended. Really bad service.

Any one doing deliveries from any app?s just be prepare to wait up to 10 to 30 minutes for a simple coffee and donut. Beside the foods and drinks are not well p... read more Any one doing deliveries from any app?s just be prepare to wait up to 10 to 30 minutes for a simple coffee and donut. Beside the foods and drinks are not well prepare.