Mcdonald's - Perth
Mcdonald's
Description
The Armadale McDonald's experience has garnered a chorus of dissatisfaction from patrons, highlighting persistent issues with service and food quality. Cold fries, subpar burgers, and frequently absent staff training plague this location, leading customers to feel undervalued and ignored. Orders often arrive incorrectly, with missing items or poor packaging. Even beverage quality has fallen short, leaving many guests disappointed. However, a recent late-night staff effort has stood out, with some employees providing exceptional service during challenging circumstances. Despite this, consistent problems overshadow positive experiences, urging customers to seek alternatives elsewhere.
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Avoid this restaurant in Canning Vale, Western Australia. The staff is terrible, the service is awful, and the managers are incompetent. We waited in the drive-thru for 25 minutes and they messed up our order. Another customer also had issues with their order and had to yell to get attention. This has happened multiple times in the past few days. It's clear that they don't care about customer service. It's best to go to the store in Gosnells, Western Australia instead.
Can't even manage a smile? After struggling to place my order at the self-service kiosk because I couldn't find decaf coffee listed, I was "greeted" by a girl who seemed to think taking counter orders was beneath her as she wore her headset for the drive-through. She didn't offer to upgrade my order to a meal, didn't ask if I was dining in, then handed me the order disc without saying a word and walked away. I ended up getting a takeaway coffee and McMuffin, and she couldn't be bothered to say anything since I had already waited 10 minutes. Honestly, I know it's only McDonald's, but a little courtesy and a friendly smile goes a long way!
I want to praise the staff who worked late into the night on July 15, 2022, until the early hours of July 16, 2022, for their outstanding service and help. They went the extra mile to provide exceptional service and support, particularly when they discovered that my girlfriend was unwell with Covid-19 during a busy and difficult period. They all deserve acknowledgment and a salary increase for their dedication. Thank you, everyone!
Mac ****!. Bought 2 wraps my daughters was split couldn't possible eat and mine had mould on it armadale maccas has really gone to mac crappy!!
The Worst McDonald 's for Service. What is it with the Armadale McDonald 's? They just can not get their act together. I constantly feel i am being ripped off as there are only prices for some of the food on offer, don 't bother asking the staff as apparently they don 't know the prices either as its in the computer and they have to enter it to find out the price. There are never any warnings when they remove something from special and if you ask for something to be change forget it they just can not cope. I hate this store! its not the food but the staff and the poor mentality that the customer is NEVER right. Take a leaf out of HJ 's the staff are so friendly and helpful and...read more

