Mcdonald's - Perth
Mcdonald's
Description
The Armadale McDonald's experience has garnered a chorus of dissatisfaction from patrons, highlighting persistent issues with service and food quality. Cold fries, subpar burgers, and frequently absent staff training plague this location, leading customers to feel undervalued and ignored. Orders often arrive incorrectly, with missing items or poor packaging. Even beverage quality has fallen short, leaving many guests disappointed. However, a recent late-night staff effort has stood out, with some employees providing exceptional service during challenging circumstances. Despite this, consistent problems overshadow positive experiences, urging customers to seek alternatives elsewhere.
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Avoid this restaurant in Canning Vale, Western Australia. The staff is terrible, the service is awful, and the managers are incompetent. We waited in the drive-thru for 25 minutes and they messed up our order. Another customer also had issues with their order and had to yell to get attention. This has happened multiple times in the past few days. It's clear that they don't care about customer service. It's best to go to the store in Gosnells, Western Australia instead.
Can't even manage a smile? After struggling to place my order at the self-service kiosk because I couldn't find decaf coffee listed, I was "greeted" by a girl who seemed to think taking counter orders was beneath her as she wore her headset for the drive-through. She didn't offer to upgrade my order to a meal, didn't ask if I was dining in, then handed me the order disc without saying a word and walked away. I ended up getting a takeaway coffee and McMuffin, and she couldn't be bothered to say anything since I had already waited 10 minutes. Honestly, I know it's only McDonald's, but a little courtesy and a friendly smile goes a long way!
I want to praise the staff who worked late into the night on July 15, 2022, until the early hours of July 16, 2022, for their outstanding service and help. They went the extra mile to provide exceptional service and support, particularly when they discovered that my girlfriend was unwell with Covid-19 during a busy and difficult period. They all deserve acknowledgment and a salary increase for their dedication. Thank you, everyone!
Mon. I just ordered a grilled chicken and aioli wrap. I came to home and got a crispy, I thought I had learned from all the time it happened before, but with 4 children in the car they don't really feel like checking every meal. it should be true, what happened to good old customer service? and its not only pooradale be every mcdonald’s, the personal just doesn’t care anymore!
The worst eating of all time. Since then maccas armadale was built, but today on the way to home 2 hours car away, we moved to maccas as normal and placed our order on 6.15 clock order 184 contains nuggets and chips for enkel, which on a happy meal, but no youngs toys so no point. my wife and I ordered the packs with crispy chickens and drinks. After we have set ourselves from home, we opened the packs as to do, and there was nothing in the lower part that they should hold when they check the packaging and I use the word pack loosely clamped up in a slotted ball. the chicken inside was not the stripes we were used but pieces and pieces of...read more

