Baskin Robbins - Perth

American, Delivery Services, Desserts
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Baskin Robbins

Baskin Robbins
3.4 / 5 (718 reviews)

Description

Despite some past negative experiences, it's clear that the Baskin Robbins outlet has seen improvements under new management. One customer praised the friendly and helpful staff, as well as the delicious flavors and quality of the ice cream. Another customer highlighted the excellent service received, particularly from an employee named Lucy. While there were complaints about the outdated prices, unenthusiastic staff members, and lack of atmosphere, overall, the general consensus seems positive, with customers expressing a desire to return for more sweet treats.

Last update: 17.01.2026 from: Neil

Feedback

★ 3.4 / 5 from 718 reviews
neil-nah-chef8
05.12.2024

Would definitely not recommend this place. The advertised price for the sunday we ordered was $10.90 when it came time to pay we were told it $13.90, when we questioned this they told that they have not updated the board yet, and when we questioned it further we were told by the staff that Baskin Robbins in a scam and people that come there deserve to be ripped off. I was a bit taken back by this response and I asked for the girl's name, but she refused.

bri
05.12.2024

Closed 40 minutes early with no notice

zoe-and-richard-pitt
05.12.2024

Owner of this store is just plain rude. She berated junior staff in front of customers because they put regular sized scoops into a sundae instead of kid-sized scoops. She then took over serving, stuffed it all up and blamed the new staff member. They are constantly advertising for staff, and I assume the lack of retention is because this woman is just horrible. She quite obviously cuts sizes to save money, and can’t even be bothered getting off the phone when she serves people (or yells at her staff). I check to see if she’s there now before going in because it is so much more pleasant without her, but unfortunately she hides out the back and pops out to yell at her staff.

he-tree64
05.12.2024

I went here with my husband they were bad service we never come back again

neil-nah
05.12.2024

Would definitely not recommend this place. The advertised price for the sunday we ordered was $10.90 when it came time to pay we were told it $13.90, when we questioned this they told that they have not updated the board yet, and when we questioned it further we were told by the staff that Baskin Robbins in a scam and people that come there deserve to be ripped off. I was a bit taken back by this response and I asked for the girls name, she refused.

FAQ

The restaurant is accessible and can therefore also be used with a wheelchair or physical disabilities.

More information

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