Vocelli Pizza - Penn Hills

I wish Michelle was still the manager here like she was years ago. The food was very good, especially when she was in charge. Unfortunately, I will not be ordering from this restaurant again.

I placed an online order that was never processed. When I called, I was told to contact my bank because they hadn't received the order. I didn't mind and decided to reorder from a different computer. Everything seemed to be going smoothly this time, but the delivery time was 2 hours. I called 20 minutes before the expected delivery time because the website said the order had been in preparation for an hour and 40 minutes. I was informed that they didn't have a driver and had to cancel our order. This was extremely unprofessional and left me very unhappy. I do not recommend ordering from here; it would be better to order from Papa John's across the street. Update: Despite providing my contact information as requested in their reply, a week has passed with no call or email. I am now left wondering if all their replies to negative reviews are merely performative attempts to appear as though they are addressing customer concerns.

The pizzas at this restaurant are fantastic. The Megnifico pizza, a meat lover's pizza with cayenne seasoning, was superb. It had a nice kick of spice, but the flavors were still rich and delicious.

I tried calling the restaurant four times to inquire about the missing sauce on my pizza, but unfortunately, nobody answered.

I rated this restaurant 5 stars mainly for the food, which was fantastic. The Vocelli rolls were especially delicious and the wings were outstanding. I also appreciated the good customer service provided.