Subway - Pendleton

Horrible location. Employees are so rude. Sandwich is never made the way ordered. read more Horrible location. Employees are so rude. Sandwich is never made the way ordered.

My family and I went to eat yesterday and the guy taken our order help himself to a tip from our debt card. When he asked if I wanted my Receipt He was hesitant... read more My family and I went to eat yesterday and the guy taken our order help himself to a tip from our debt card. When he asked if I wanted my Receipt He was hesitant to give it to me. He tipped himself almost 5 dollars. It's not about the money bc if he had a better Attitude i might not have cared but he stole money out of my account and yes that's exactly what it's called!! When my husband went up there to talk to the manager of all people he called my husband a lier but gave my husband the money back which wasn't the point. It's who else has this kid done this too!! But when I called to confront the manager about calling my husband a lier he over talked me, was extremely rude to me and once again called my husband a lier and hung up on me. I called back to ask his name so i can call corporate but he wouldn't even say a word to me. I let him know i will be finding out one way or another. I have proof the kid stole from us and the manager couldn't even apologize for him but was extremely rude and all we wanted was for him to know what was going on.

I have used this Subway many times only because it is closest to my home. Never see management and staff turnaround is high. Sandwiches are adequate, but rarely... read more I have used this Subway many times only because it is closest to my home. Never see management and staff turnaround is high. Sandwiches are adequate, but rarely made with a smile. This is a typical fast food restaurant where management is never around, just throw people into serving customers without much training other than how to put together the items on the menu. It is obvious that no customer service training is provided. There are exceptions, Chick-fil-A being one of them. In fairness, I have been to other Subways that provide good service, but Subway in Pendleton isn't one of them. Wake up management/owner!

My family and I went to eat yesterday and the guy taken our order help himself to a tip from our debt card. When he asked if I wanted my Receipt He was hesitant... read more My family and I went to eat yesterday and the guy taken our order help himself to a tip from our debt card. When he asked if I wanted my Receipt He was hesitant to give it to me. He tipped himself almost 5 dollars. It's not about the money bc if he had abetter Attitude i might not have cared but he stole money out of my account and yes that's exactly what it's called!! When myhusband went up there to talk to the manager of all people he called my husband a lier but gave my husband the money back whichwasn't the point. It's who else has this kid done this too!! But when I called to confront the manager about calling my husbanda lier he over talked me, was extremely rude to me and once again called my husband a lier and hung up on me. I called back toask his name so i can call corporate but he wouldn't even say a word to me. I let him know i will be finding out one way oranother. I have proof the kid stole from us and the manager couldn't even apologize for him but was extremely rude and all wewanted was for him to know what was going on.

Always great customer service and fresh food! read more Always great customer service and fresh food!