Dunkin' - Peabody

Coffee, Donuts, Coffee & Tea

Dunkin'

Dunkin'
3.1 / 5 (1030 reviews)

Description

Nestled in West Peabody, this local eatery offers delightful treats like chocolate milk and Boston cream donuts, though some patrons find the prices a bit steep. While the food receives praise for its quality, frustrations abound regarding inconsistent service and long wait times, especially in the drive-through. Concerns have been voiced about staff behavior and workplace atmosphere, raising questions about management's oversight. Despite these setbacks, some customers report positive experiences, particularly with the ice cream and service. Overall, while the menu boasts tempting options, diners may want to weigh service issues before indulging.

Last update: 17.01.2026 from: Nicole

Feedback

★ 3.1 / 5 from 1030 reviews
nicole-bisson
20.09.2023

I had a wonderful experience at this restaurant. The food was served hot and delicious, and my iced coffee was perfectly chilled, just the way I like it.

legostarwarsguy
20.09.2023

I had a delicious chocolate milk and a Boston cream donut at this restaurant, but I found it to be a bit pricey. It could have been because I also ordered 12 bagels. It seems expensive, especially considering they only pay their employees $14 per hour. Dunkin' Donuts and Target pay more, around $15-16 per hour. It seems like every store in the country is hiring, possibly due to inflation. I don't recall $15 per hour being the standard wage before.

goodwin-karley
30.06.2022

I do not recommend eating at this restaurant. The staff is extremely rude, especially towards employees who forget to pay. They also mishandled my mother's tax form. Thank you to Alex and B J for their help.

mukalazi-mohammad
30.06.2022

I had a great experience at this restaurant. The ice cream was delicious and the service was top-notch. I particularly enjoyed the dark flavors. Living in West Peabody, it's common for me to frequent this restaurant located on Lowell Street.

leppik-liisa
30.06.2022

The service at this restaurant is terrible. It took the customer in front of me 10 minutes to place an order because they only had one register open. The other workers were just standing around talking. This has happened the last two times I have tried to eat here.

FAQ

You can also pay for your dishes with the common credit cards.

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