Reviews
What User doesn't like about Whataburger:
I went to the restaurant with order number 217426, and unfortunately, my meal was served cold. I was also charged extra for having my jalapeños grilled on my dish (order number 347 from December 20, 2013). Despite requesting serviettes, they were never brought to our table by Cedric. My wife's order (number 12) was also served cold. We were hungry and decided to eat anyways, as we didn't want to deal with any further... View all feedback. What User likes about Whataburger:
I have been coming to this restaurant for years and everyone has always been friendly. However, on my last visit, James really stood out and made my experience even better. He always makes sure we have everything we need and is quick to bring out our orders. View all feedback.
Reviews from various websites
I ordered the new Hatch Green Chile bacon burger and it was dry with the green chilies piled in the center. I used a knife to spread them around. Overall though...
read more3rd time in a row we came here, and waited 40 minutes in the drive thru. Not only that, but the second time in succession they messed up our order. will not be...
read moreThat is now three driving through the drive and three false commands, I was actually chased by the running gear for the question of my order. if they order a ha...
read moreIn almost 6 years, this location has messed up my order only 2 times! Each time they have given it to me free on my next visit. This last time they went above a...
read moreWe have been going to this location for quite sometime but recently we have met the most incredible employee Mr.James who goes above and beyond to serve his cus...
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read moreI went inside to pick up my online order and despite the restaurant being very busy, I received my order quickly! The staff was friendly and enthusiastic to be...
read moreI would not recommend going to the restaurant located on Fairmont near Preston Road. The employees are rude and the drive-thru wait is extremely long, taking al...
read moreThe food was delicious and prepared perfectly. The woman who took our order was very friendly.
Burgers are always juicy and filling. And the fries were crispy and hot.
Horrible experience! It took me 30 minutes to get my food and that's because I went to the counter and ask them how much longer. When I received the food IT WAS...
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read moreI couldn't find anything to dislike about the Big W. Even though my order wasn't exactly right, it was still fine because we had mustard and mayo in the fridge....
read moreI recently purchased a bag of ice from Whatburger on Fairmont Parkway in Pasadena, Texas. The 10 pound bag of ice cost $10.99 and contained slim ice cubes. The...
read moreGreat location! This Whataburger really excels in customer service. The manager went above and beyond to correct an order that was wrong due to them being out o...
read moreHot and fresh, So delicious! But Slow as molasses every time. 15+ minutes to get our food but so much better than fast Mcds or the King. Worth the wait if you h...
read moreFor some reason, the food wasn't what it used to be. Had a burrito, and the beef was to salty
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read moreThank you James! I come there from time to time. Yes it?s a great place and reminds me of my childhood and the staff is always doing their job, but James goes a...
read more9x out of 10 they never get your order correct. This is the closest Whataburger to me and the only place half decent on Fairmont, I?ve given this place so many...
read moreI have ordered from this restaurant through the app a few times, hoping that they were just busy and that the service would improve. However, I have consistentl...
read moreUpon arrival, the restaurant was bustling with activity. A staff member was efficiently delivering trays and making sure all customers were happy. He was also p...
read moreThis was my first and last visit to this restaurant. It took a ridiculous 30 minutes just to get my order, and when I finally received it, I was disappointed. T...
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