Ichima - Pasadena

The food is decent, but don't bother trying to call in. They hardly ever pick up the phone. When you visit in person to place an order, they’ll misleadingly insist that their phone is working. It would be much simpler if they just admitted that they're not taking phone orders at the moment.

The sushi and miso soup were fantastic, and the variety of food selections was perfect. It's a wonderful place to enjoy a meal!

With prices that high, I expected better service. Why would I pay $20 for a small bento box and receive such poor treatment? It’s unacceptable. The staff seems indifferent to their customers, showing little interest in providing a good experience. Overall, this place clearly has no concern for customer satisfaction, and I won't be returning.

I've been here a few times and have always enjoyed the decently good food. Chirashi bowls, bentos, appetizers, sushi, sashimi, rolls, you name it. For the prices here, the quality of the food is actually pretty damn good; just don't expect premium grade sushi! I would say that it's worth it! The place can get pretty busy during peak meal times and since they don't take reservations, it'll be a first come, first serve basis. The restaurant is quite spacious with many tables to accommodate diners and the servers are all friendly.

The food it's awesome. Excellent quality, great presentation and good portion.The sashimi quality was really good and the rolls was amazing. Aa usually, restaurants with this level of quality always has lot of customers which means you always need to wait for a table or takes a little more time for the take out.