Houston's - Pasadena

I dined at the bar, and Linda was exceptionally helpful and friendly, crafting some delightful cocktails in the process. I ordered the crispy chicken sandwich,... read more I dined at the bar, and Linda was exceptionally helpful and friendly, crafting some delightful cocktails in the process. I ordered the crispy chicken sandwich, which was juicy, crispy, and absolutely delicious!

Thank you to our server Honesty. Absolutely wonderful food. Chic and modern atmosphere. Service is exceptional. Great drinks!. Definitely coming back. Expect to... read more Thank you to our server Honesty. Absolutely wonderful food. Chic and modern atmosphere. Service is exceptional. Great drinks!. Definitely coming back. Expect to have at least about an hour of wait time to be seated, but definitely worth it. A+

The wait can be long if you don't have reservations which tells you how good this place is. The food is consistently great and the service as well. If you haven... read more The wait can be long if you don't have reservations which tells you how good this place is. The food is consistently great and the service as well. If you haven't been...you need to.

When I raised this issue with the manager, rather than handling it with urgency and professionalism, they dismissed my concern with indifference. It’s shocking... read more When I raised this issue with the manager, rather than handling it with urgency and professionalism, they dismissed my concern with indifference. It’s shocking that a restaurant would show such a lack of care for hygiene and customer satisfaction. I strongly recommend avoiding this place unless you can stomach awful service and unsatisfactory conditions. Don’t waste your time or money here—there are plenty of excellent dining options nearby. Also, as a heads up, they don’t accommodate parties larger than two, enforce a strict dress code, and require that phone calls be taken outside of the restaurant. Additionally, it's not a family-friendly environment.

So popular that after making a reservation over a month ago and confirming twice that I’d be there, I waited 15 minutes for my table; I guess I’m lucky I only w... read more So popular that after making a reservation over a month ago and confirming twice that I’d be there, I waited 15 minutes for my table; I guess I’m lucky I only waited that long. Service was almost too good, kind of felt rushed to eat and run. I just want to eat a little something and relax with a drink or three. ?‍