Five Guys - Paramus

The service was great, and the food quality was also impressive. However, the main downside is that this location is in the Garden State Mall, which tends to be... read more The service was great, and the food quality was also impressive. However, the main downside is that this location is in the Garden State Mall, which tends to be very crowded. Additionally, the prices are significantly higher here compared to other locations due to the mall setting. If you're looking to dodge the mall experience and its associated challenges, consider choosing a different location.

I had a really disappointing experience at this restaurant. The service was slow, and to make matters worse, I found a hair in my meal. It took 25 minutes to ge... read more I had a really disappointing experience at this restaurant. The service was slow, and to make matters worse, I found a hair in my meal. It took 25 minutes to get my order. I wouldn't recommend this location of Five Guys.

The service was very disappointing. I ordered a veggie burger but was informed that I would receive a grilled one. However, it didn't appear grilled at all; eve... read more The service was very disappointing. I ordered a veggie burger but was informed that I would receive a grilled one. However, it didn't appear grilled at all; even the vegetables looked off, and the cabbage was yellowish, which indicates it wasn't fresh. I could barely eat two bites before I had to throw the rest away. I ended up going to Chipotle afterwards. Please work on improving your service.

I was really in the mood for Shake Shack, but it was closed today. So, I thought I'd give Five Guys a try instead. Unfortunately, it didn’t meet my expectations... read more I was really in the mood for Shake Shack, but it was closed today. So, I thought I'd give Five Guys a try instead. Unfortunately, it didn’t meet my expectations. The burger was greasy and the fries were soggy. The service was also quite slow—there were four staff members, yet I was the only customer in line. I think I’ll stick with Shake Shack next time.

My burger was overdone and overpriced. The wait was long, and the fries arrived soggy. Overall, it was a disappointing $15 lunch. I suspect the slow service was... read more My burger was overdone and overpriced. The wait was long, and the fries arrived soggy. Overall, it was a disappointing $15 lunch. I suspect the slow service was because only two staff members were working. I’m giving one star per employee. They should consider hiring more staff, enhancing the food quality, and reducing prices.