Dunkin' - Paramus

I've visited several times and have consistently been let down. Since my son practices Taekwondo next door, I drop in for convenience. Yet there’s always a long... read more I've visited several times and have consistently been let down. Since my son practices Taekwondo next door, I drop in for convenience. Yet there’s always a long wait, and I frequently feel overlooked, even when it’s not crowded. The quality of my orders never matches other Dunkin' locations I've been to. It feels like the staff simply don't care. What else can you expect?

I genuinely love this Dunkin' location. The staff are wonderful, and even during busy times, my order is always made promptly and correctly. The coffee is alway... read more I genuinely love this Dunkin' location. The staff are wonderful, and even during busy times, my order is always made promptly and correctly. The coffee is always fresh, and I keep coming back for more!

The staff at Dunkin' are fantastic! I ordered a box of coffee and some doughnuts from their menu for a meeting, and they were incredibly friendly and accommodat... read more The staff at Dunkin' are fantastic! I ordered a box of coffee and some doughnuts from their menu for a meeting, and they were incredibly friendly and accommodating throughout the entire experience.

This restaurant continues to improve under the new management. I've observed that it is noticeably brighter and cleaner than before. The service is now much fas... read more This restaurant continues to improve under the new management. I've observed that it is noticeably brighter and cleaner than before. The service is now much faster, and the quality of the food and drinks has significantly enhanced. Overall, it’s turning into a favorite spot for me—I’ve started visiting five days a week on my way to work. On weekends, I still come by for ice cream with my family in the evenings. Thank you for making such positive changes!

Upon entering the restaurant, the first thing that caught my attention was a staff member preparing food without wearing gloves. I felt pity for the unaware cus... read more Upon entering the restaurant, the first thing that caught my attention was a staff member preparing food without wearing gloves. I felt pity for the unaware customer who was oblivious to this issue. The overall cleanliness of the establishment was also lacking. When I attempted to place my order, the woman at the counter struggled to understand me, and I found it challenging to comprehend her due to her heavy accent. Then, a tall man approached me and asked if I smoked, which made me uncomfortable. He then offered to show me his AK-47 while he was preparing my order. At that point, I chose to leave immediately. I cannot recommend this place and advise others to avoid it.