Dunkin' - Palmer

Come here almost daily and only started having minor issues that started in the last two to three months. Be careful with mobile ordering in the last two months... read more Come here almost daily and only started having minor issues that started in the last two to three months. Be careful with mobile ordering in the last two months I had either the store not receiving my order or someone is taking my drink. Unfortunately, I don’t always have time to wait hence the in advance mobile ordering. Additionally, met a confrontational employee about today’s drink being missing not sure why I received that response? I didn’t think it was a big deal until her reaction and I decided to just leave without arguing. Will be going to another location from now on

Got two coffee muffins that were stale, old and rock hard. the service was also terrible and the coffee cup lids were improperly placed i almost burned myself F... read more Got two coffee muffins that were stale, old and rock hard. the service was also terrible and the coffee cup lids were improperly placed i almost burned myself Food: 1 Service: 1

Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sausage Egg and Cheese Parking space: Plenty of parking Parking o... read more Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sausage Egg and Cheese Parking space: Plenty of parking Parking options: Free of charge parking lot

Giving it 1 star only because I can?t give it a zero. We had purchased an ice coffee with whip cream and it was tasteless a few days ago. We had gone thru the d... read more Giving it 1 star only because I can?t give it a zero. We had purchased an ice coffee with whip cream and it was tasteless a few days ago. We had gone thru the drive through. This place is very close to RT 22 west bound . Once on the highway we took a sipand it was tasteless. We decided to go back yesterday to complain about it and the manager just shrugged us off. No apology, notrying to rectify. He said we should have called about it. We weren?t going to go back once on the highway but thought we couldmention it to him during a personal visit. Besides wondering if he?d make some financial adjustment on a new order which wouldhave included buying other items. He did nothing and we walked out making no purchase at all. He?s lost a customer. He probablydoesn?t care.

Person behind speaker was rude, muffled then argued with me because I couldn?t understand him and was adding things to the order. I ordered 3 drinks and 2 sandw... read more Person behind speaker was rude, muffled then argued with me because I couldn?t understand him and was adding things to the order. I ordered 3 drinks and 2 sandwiches.I gave the order as I was getting it from the 3 high schoolers in my car. An olderman with stripe shirt came out, to tell me he?ll take my order. He cancelled my order. I said I can?t believe your employee wasso rude and was arguing with me about adding a drink that is the same as the others at that. I am a customer. He doubled downwith a nasty tone saying ?everyone is a customer, you can?t hold the line? ? I expressed my disappointment and that I was givingmy order as I was getting it. He cut me off several times, escalating his tone. Another employee (younger) with black shirt,came in to deescalate his rudeness, apologized several times and finished taking my order. He was nice as he could be to me. Theemployee at the speaker and the one wearing the stripe shirt was VERY rude , condescending and dismissive. He doesn?t careabout customers. Literally, if we took 4 minutes placing the order it was a lot. They got nervous about vehicles starting toline up and decided to dismiss me. Horrible experience, not going back to this one.