Grilo - Padrón

Very dishonest place. My partner already pay for the room through the Agoda portal but when we arrived at the Pension Grillo, the male staff said he had not rec... read more Very dishonest place. My partner already pay for the room through the Agoda portal but when we arrived at the Pension Grillo, the male staff said he had not received the payment from Agoda and asked us to pay for the room. While my partner took out his credit card, this male staff asked him whether he had the cash as he preferred cash so my partner paid him €48 in cash. Now that we are back home and my partner just received his credit card statement and it has shown that he has already paid UK£40.10 to Agoda for the reservation of Pension Grillo. It is obvious that we have been conned. Please avoid this place if you can.

Excellent atention Food drinks: Very good Rooms: 5 Service: 5 Location: 5 Hotel highlights: Quiet read more Excellent atention Food drinks: Very good Rooms: 5 Service: 5 Location: 5 Hotel highlights: Quiet

I have been double charged by Pension Grillo. I booked through the Agoda portal and paid on 17th April 2024 for £40.10 using my credit card. When we arrived at... read more I have been double charged by Pension Grillo. I booked through the Agoda portal and paid on 17th April 2024 for £40.10 using my credit card. When we arrived at the Pension Grillo on 19th April 2024, the male staff told me that he had not received the payment from Agoda and asked me to pay. When I took out my credit card, he asked me whether I had cash to pay. He said he preferred cash. I told him I had cash so I paid him €48 in cash. Today I received my credit card statement and it showed that I did pay to Agoda for the reservation of Pension Grillo. It means that I have been double charged. I have submitted a dispute to Agoda. But I am very disappointed the male staff who served us is a very dishonest person. He knew I had already paid through Agoda. He was taking a chance to con me. Lesson learnt for me. Please avoid this place if you can.

Very attentive and very good service ...excellent, you eat well. read more Very attentive and very good service ...excellent, you eat well.

Very bad experience. With empty tables they did not make several groups wait at a counter for 20 to 25 minutes instead of accommodating us all with 2 dining roo... read more Very bad experience. With empty tables they did not make several groups wait at a counter for 20 to 25 minutes instead of accommodating us all with 2 dining rooms with both empty tables. But the big problem was in the food, there was mackerel on the menu This mackerel was not meant to be served stiff and impossible to eat. It seems incredible that in Galicia you can serve a fish product that you would have to throw away. She stayed whole and didn't even ask I didn't complain about the cost of the menu out of embarrassment, I didn't care. In fact, we ordered a tapa of padron pepper before, this restaurateur must have thought that we pilgrims are going to consume Galicia with confidence, which for me, this place doesn't have the rest of the places we ate and we had dinner for 8 days, everything was very good.