Menu - Grand Hot Pot

This is first time try something in Pacifica. it say all you can eat but it count by the time. that is ok with that. we were getting the room first waiting for... read more This is first time try something in Pacifica. it say all you can eat but it count by the time. that is ok with that. we were getting the room first waiting for my friends. The waiter say can wait for the whole party get together then counting the time to start. But at the end they cheating us about the time. they say who go in the room first it start up the time. it is not like the waiter say. we havent order any food yet still waiting for friends like about 30 mins. they just lie and no customer service. all the waiters are so mean not polite at all. this is the first time and the last time to go there. the bill was like almost include 18% service charge like $800. i should not paid the service charge. but we sill paid for the service charge. this is the last time and no more. its like $45 per person including the kids are the same amount as adults. how can the kids eat that much food. i think other place are much better then that. hotpot dosent need to cook and no really service.

One of the outstanding features of this restaurants is that it's open late. The other choices being Taco Bell, McDonald's. We had the chow mein, rock cod , and... read more One of the outstanding features of this restaurants is that it's open late. The other choices being Taco Bell, McDonald's. We had the chow mein, rock cod , and rice, which were okay.