Bigfoot Java - Feedback
Reviews
Reviews from various websites
Last update : 22.03.2023
This is the spot to go in the event that you're searching for a café! The group is cheery and polite. The food was flavorful, and the espresso was unbelievable. It's an extraordinary arrangement in a fabulous spot!
Always friendly service and the coffee is the best around!! I gotta grab a Big Foot every time I'm in WA visiting!!
This place serves EXPIRED stuffing/good bad. I'm over this place for the first time. I always go to the nearby house, but this time not. I mean.
Yes, 24 hours drive. Thank you! we ordered a total of 6 drinks. our total amount was $18.15 we picked up 4 coffees for families in the sick house.
Very nice staff! They let us turn a wheel with prices that made the trip exciting. Definitely stop and try one of their recommendations:
Birdman Java has garnered a mixed bag of feedback from its patrons. While many customers rave about the exceptional quality of the coffee and the warm interactions with the daytime staff, experiences with service, particularly during the night shift, often fall short. Complaints of overcharging and incorrect orders tarnish the restaurant’s reputation, leading some regulars to question the integrity of their transactions. Although the atmosphere receives average ratings, the dedication of certain employees shines through, leaving some customers hopeful for improvements. Overall, while the coffee may be legendary, the inconsistent service has left many hesitant to return.
Last update : 28.09.2023
I had a wonderfully tasty chocolate iced mocha at this restaurant! The barista was friendly and accommodating. I would give the service a perfect 5 out of 5.
After receiving the wrong order, I tried to complete the payment on the screen, but another staff member refused, saying she hadn’t taken our order. Meanwhile, the original server hid behind the counter and told the other staff to say there was nothing more they could do, even though the screen still showed options for tipping and signing. This made me question how many people might have unknowingly tipped and signed without their consent. I won’t be coming back, and I advise everyone to always finish their own transactions to avoid possible scams. Food: 5 Service: 1 Atmosphere: 1
Bigfoot Java provides takeout meals priced between $1 and $10 per person.
I don’t like that they hold onto your card while handing you the payment pad. If this is the procedure, they should at least keep the card visible while you’re using the pad. Food: 5 Service: 4 Atmosphere: 3
The quality of service has dropped significantly. Orders are regularly incorrect, and some services are skipped to assist the next customer before my order is fully completed. Meal type: Other Price per person: $10–20 Service rating: 3/5
Last update : 12.09.2023
Dislike the fact they keep your card while they pass you the pay pad. If you're going to train that behavior, train them to keep the card visible while you're dealing with it.Food: 5/5
I challenge anyone who reads this; when you visit this Bigfoot Java location, be and upbeat and kind as you possibly can be. Treat these girls like they were your sisters and friends. Every time I go to this location, everyone seems sad and frustrated or angry. Obviously I don't know the reasons why, and im not assuming it it because of the customers, but either way, a person who is struggling with anger or sadness needs love and kindness to combat these feelings. Coffee is good.
Love the coffee. Wish the prices could be a little cheaper. Friendly staff.Kid-friendliness: They always give free mini lollipops to the kids.
The food is always amazing at this restaurant. I just wish they would bring back the original recipe for the yetticicle drink. The new recipe is not as good. Overall, I would still give the food a rating of 5 out of 5.
I'm terrible with names but early every morning when I stop in (4/430am-ish) the girl who's usually there, greets me and literally knows everything about me. My drink, always asks if I'm having a treat or not and knows the ones I like and has gone as far as remembering my for rewards. She is amazing and wish more people had customer service like hers!
Last update : 23.02.2025
Great coffee as always, and friendly staff....for the most part ;P)
I usually go to the bigfoot in federal way, but due to time I went to this bigfoot, once I got here The girl who took my order had an attitude, was more of in a rush to finish my order was not listening, I had to keep repeating myself, drinks were notmade well will not be coming back
The morning staff is always fantastic. They prepare our drinks perfectly and shower our dog with love, giving him pup cups! These ladies put in a lot of effort and never seem to dislike their job.
The staff was friendly and attentive, and they suggested a drink that beautifully complemented my meal!
I'm fully deaf but have a cochlear implant, so I can hear somewhat. Unfortunately, my experience at this restaurant was disappointing due to the rude service from a waitress who was a white girl with black hair and makeup. I ordered a drink with two shots and she asked if I wanted whipped cream, to which I replied yes. However, when the drink arrived, there were no shots and no whipped cream. It felt like she was being discriminatory, especially since I had already informed her about my hearing impairment.
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