Subway - Ottawa
Subway
Description
Despite some positive interactions with friendly staff, this location has serious issues with cleanliness and customer service. There have been reports of food poisoning, inconsistent portion sizes, and long wait times due to inattentive employees. Customers have experienced frustration and disappointment with their overall dining experiences at this restaurant. It is advisable to proceed with caution and consider other dining options in the area.
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Feedback
The employees at this restaurant really need to pay more attention to the front, especially during off-peak hours. I have walked in at 7 am and sometimes around 2 am, only to find no employees in sight. They never bother to check the front, even when I have had to wait over 10 minutes for service while hearing them in the back. I recently even tried yelling "hello?" to get their attention, but received no response. It is just frustrating and ridiculous.
Watch what you are given, this location has got to be the worst. They give you half the meat you’re supposed to get and they hope you don’t notice. When you ask foritems on you sub they put the bare minimum and get annoyed that you ask for more. Also, when you order online, you get even less. You do not get what you pay for at this location. You’ve been warned!
