Kfc - Ottawa

#6 - Order Fast Food Ottawa, Chicken, Chicken Wings
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Kfc

Kfc
3.4 / 5 (1213 reviews)

Description

In a disappointing dining experience at this KFC location, patrons reported a concerning lack of service and subpar food quality. Multiple reviews highlight dry chicken, soggy fries, and missed ingredients in menu items, suggesting a lack of attention to detail. Customers faced long waits, unavailability of chicken, and inadequate communication about order substitutions. The atmosphere was marred by disinterested staff, and the overall cleanliness of the operation raised doubts. With inflated prices for poor quality meals and a chaotic kitchen, many diners felt let down and unlikely to return, lamenting a significant decline from the nostalgia associated with KFC.

Last update: 17.01.2026 from: User

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★ 3.4 / 5 from 1213 reviews
sarita-singh-1
05.10.2023

Closes at 1am on a Friday, KFC was out of chicken at 11:00pm Imagine that and had to check if the sandwich special of the day was available. You cannot see the kitchen which is unlike other locations where they put the food together. Staff is not pleasant at all. Avoid avoid avoid.

maurice-lachapelle
05.10.2023

Saturday afternoon, not very busy the place could be cleaner… I left my trash on the table in order to encourage them to clean.. perhaps the next person sitting there will benefit from a clean table.I had fond memories of KFC, I guess somethings are best left in the past.Wheelchair accessibility: It is NOT accessible

chris
05.10.2023

Food was dry and service was non existent. The servers were in the back just chatting away as the line grew. Fries were soggy with no crisp or saltiness to them. Just not the experience or nostalgia that I was used to in going to a KFC.

I have ordered from this restaurant multiple times, and they have only gotten my order correct once. Unfortunately, every time the fries are stale and the food is cold. Today, I ordered several items totaling around $60 and only received one item, which was ice cold. I mean, it was frozen. I highly recommend not ordering from this place as they have no standards for their food quality.

The service at this restaurant is unbelievably slow. Waiting an hour for 10 pieces of chicken is unacceptable. It's ridiculous that it takes so long to cook fried chicken.

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