Jack Astor's - Ottawa

Burgers, American, Bars
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Full menu with pictures, prices and categories.
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Reservation request for Jack Astor's.

Jack Astor's

Jack Astor's
3.8 / 5 (5452 reviews)

Description

Jack Astor's overall has received mixed reviews from recent customers. Some were disappointed with the food quality, service, and cleanliness of the restaurant. Complaints included undercooked chicken, burnt pasta, funny-tasting bacon, and cleanliness issues leading to stains on customers' shoes. However, there were also positive experiences, particularly with the customer service at one location where a mixup with the order was handled excellently. The diverse menu offerings and fun ambiance were highlighted as positives, with customers enjoying the unique decor, TV setups, and humorous elements throughout the restaurant. While some may not return due to negative experiences, others were satisfied with their visits and plan to come back, appreciating the good food, quick service, and enjoyable atmosphere. Overall, individuals seem to have had varied experiences at Jack Astor's recently.

Last update: 17.01.2026 from: Karen

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★ 3.8 / 5 from 5452 reviews
karen-n-vine830
18.10.2024

Amazing service, great food! Had a great experience with my mother and my son! Will definitely be back

duane-s-2
18.10.2024

Went to Jacks for the first time when we were in Ottawa and we enjoyed it The food and service were fantastic and the atmosphere was amazing as well. We will definitely go back again

jenn-mary-kay-g
18.10.2024

Very nice, understands what gluten-free means in Kanata location Keep it in mind. This is the only one I've been at. Plus, we absolutely LOVE the landscaping!! It helps create a homey environment;

brian-p-elephant8690
18.10.2024

Mediocre at best. Steaks were very tough, and the appetizer came out at the same time as entrees. Could have been better.

janna-l-3
18.10.2024

Had never been to this location before. I remember back in the 90's, the bread was free, now $9, no cheese!? Wow! Inflation! Walking in, the hostess was atrocious and... I'm pretty tolerant, especially around the holidays. Barely a greeting, slapped menus down on a 2 top and off she went as she turned on her heel. We moved tables to a small booth for comfort within the bar which wasn't very busy. Server took a long time to come over but he was friendly and gave his fave recommendations. We just didn't see him a lot. Ordered was the Argentinian red wine, very good. Guac and corn chips. 3/5. It's like they take store bought goop guacamole and then top it off with a cut up avocado. Hmmm. It was edible. The salsa on the side was good and had a small kick. The sweet potato fries were perfect. Hot and fresh, just not enough for 2 to share. Came with a good Chipotle mayo. Prices, on the higher end. Came back for the nostalgia of it but won't rush back.

FAQ

As a customer, you can use the WiFi of the restaurant at no extra cost.

You can also enjoy gluten-free meals at the restaurant.

There is a TV / screen on-site where sports are shown.

The restaurant gladly provides children's chairs for babies and toddlers.

The diner and its rooms are wheelchair accessible and thus reachable with a wheelchair or physiological limitations.

You can also pay for your meals with various credit cards.

More information

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