Subway - Ottawa

Went in for lunch today around 3:30pm. It wasn’t too busy, I think their lunch rush was pretty much over with. I didn’t know what to order, so Josh helped me out. He recommended me a ham sandwich with various toppings. It had their house sauce on it. It was phenomenal! 10/10 Would eat again, the staff here are awesome! Especially you Josh, thanks for making me that awesome sub. ;

I ordered my sandwich online from Subway for the first time. I asked for no wet toppings on sandwich. I don’t eat condiments like mustard, cheese, mayo... And I HATE SOGGY BREAD! My 17 yr old went to pick up. They refused to make another sandwich stating I didn’t ask for this. My other daughter went in and was going to put me on speaker phone but this employee only spoke OVER her stating I can do nothing over and over. She walked out feeling like there’s nothing she can do. I asked my teens to wait in the car. I called in and spoke to the same man I heard on both of my daughter's cell phone. I asked the manager and at first he said he was. Then after I asked for his name he stated the manager was not in.

I have eaten here twice in the last two days while I am in Ottawa on business. Yesterday the sub and service was what you would expect. Today, the sub was surprisingly fresh, the staff very friendly, and they stuffed my sub full of veggies. I was impressed as I haven't seen this happen at a subway in years. I'd highly recommend this place if you happen to be at St. Laurent Shopping Mall.

Best Long crispy chicken white Italian I’ve ever tasted I love your Drinks as well from now on I will buy sandwiches from Subway haha

Always a great sandwich and excellent service. A habitual haunt of mine. Never disappointed.