Panda Express - Orem

I like to leave a good review for every bad one i leave somewhere. This panda express has never failed to impress. The staff is always very friendly, the work a... read more I like to leave a good review for every bad one i leave somewhere. This panda express has never failed to impress. The staff is always very friendly, the work area perfectly clean, the food tastes amazing, and the service is always super fast. 5 stars fromme.

This place is decent. Usually the food is alright, occasionally you will get some that is overly dry and don't even try to ask for a bunch of sauces. They will... read more This place is decent. Usually the food is alright, occasionally you will get some that is overly dry and don't even try to ask for a bunch of sauces. They will hand you 2 or 3 packets and look appalled when you ask for some more as if you are stealingmoney from their paycheck by doing so.

The drive thru lady was not friendly and seemed irritated that I said beef broccoli before specifying rice/noodles. She corrected me twice. I ordered two servin... read more The drive thru lady was not friendly and seemed irritated that I said beef broccoli before specifying rice/noodles. She corrected me twice. I ordered two servings of beef broccoli in my plate order and this is what I received. Very little meat! The drink also came with a cracked lid and when I asked for a new lid she wasn?t really friendly nor did she apologize.

A surefire way to drive away customers is through inconsistency! I had a disappointing experience with poorly served dishes. I can't understand why some staff m... read more A surefire way to drive away customers is through inconsistency! I had a disappointing experience with poorly served dishes. I can't understand why some staff members serve such small portions. Are they trying to cut back on cooking or what? I ordered a Premium entree, for which I paid extra, so I expected a proper serving, right? Unfortunately, that was not the case! The same issue occurred with the regular entrees. My advice to the manager is to train your employees to serve the right amount of food consistently. Customers expect decent service every time, whether it's busy or slow. It appears that nothing has changed; the trend seems to be to provide less food overall, resulting in smaller plates and smaller portions.

I mentioned just last week that Panda Express is likely my favorite restaurant. This location meets all my expectations, and I have no complaints. I always orde... read more I mentioned just last week that Panda Express is likely my favorite restaurant. This location meets all my expectations, and I have no complaints. I always order half rice and half noodles, usually with orange chicken or Kung Pao chicken. Occasionally, I'll try the upgraded shrimp dish as well.