Cracker Barrel - OOLTEWAH

I ordered breakfast at 8:40am using the online to go menu. My estimated completion time was 9:00am, I arrived at 9:09 and checked in?I didn?t receive my food un... read more I ordered breakfast at 8:40am using the online to go menu. My estimated completion time was 9:00am, I arrived at 9:09 and checked in?I didn?t receive my food until 9:30 and it was ice cold! My biscuit gravy was cold and gelatinous, my eggs were wetand cold and my sausage was cold as well. The person who brought out my good apologized and said she thought her servers werepaying attention but they weren?t. I will never eat here again.

Wonderful server, however, did not make up for terrible food, and menu. There is not the original Cracker Barrel we grew to love. The menu has changed tremendou... read more Wonderful server, however, did not make up for terrible food, and menu. There is not the original Cracker Barrel we grew to love. The menu has changed tremendously, they even charge for extra biscuits now! Will not be back!

Waited over 20 minutes and was ignored no drinks offered. Tried to get someone to notice us waiting and they would look but not engage. Left and told them to fo... read more Waited over 20 minutes and was ignored no drinks offered. Tried to get someone to notice us waiting and they would look but not engage. Left and told them to forget about us and they didn?t care what happened. Just said have a good day. Also they were notbusy like usual. We were seated quickly and then forgotten.

I feel this Cracker Barrel is racially biased. Me an my partner came in we are a black couple btw). There was no hissed to our table at all. They took the longe... read more I feel this Cracker Barrel is racially biased. Me an my partner came in we are a black couple btw). There was no hissed to our table at all. They took the longest for the waitress to come. I?ve have notice non people of color revive way better treatmentright in front of my face. I really wanna give zero stars for the experience. I don?t feel like this is right and as a waitressmyself I thought you suppose to treat everyone fairly because we are the customer. Worst experience I could ever have with thisplace. I just understand how we can get poor service and observe other people receiving better service than us.

We had such a good meal at this Cracker Barrel. Our server James had a great attitude and was attentive to our every need. The food was good and came out in a t... read more We had such a good meal at this Cracker Barrel. Our server James had a great attitude and was attentive to our every need. The food was good and came out in a timely manner. Thank you James for taking such good care of us.