Reviews - Dunkin'
Reviews summary
At this cafe, patrons have encountered significant delays and poor service, especially in the drive-thru, where wait times can stretch to nearly 30 minutes. Customers have noted inconsistent food quality and a frustrating lack of basic items, such as espresso and popular donuts. Despite these issues, some visitors have praised the friendly and accommodating staff, as well as certain menu items, like seasonal drinks and breakfast sandwiches. However, the rising prices and diminished offerings have left many questioning the establishment's overall value. Without improvements in efficiency and inventory, repeat visits appear unlikely for many diners.
Was Miranda Chastain at Dunkin' a mag?
I was literally starving today so when they handed me my sourdough breakfast sandwich (my fave) I actually inhaled it in 1 bite and didn?t get a picture for a review lol? Today I also got a pumpkin cream cold brew coffee, so delicious. My goal is to tryall their seasonal flavors this fall! View all feedback.
What Karen Melms dislikes about Dunkin':
The restaurant was very busy. The food and drinks were scrumptious, but I had to wait nearly 15 minutes after the scheduled pickup time for my order to be ready. View all feedback.
Reviews from various users
Last update : 18.02.2024
Just perfect good had it so many time I recommend
Food was cold and gross. drink was good
I couldn't even finish my matcha latte because it tasted like a mix of black coffee and matcha. I paid $7 for it, and it was unappealing in appearance, looking like baby food.
I always have the impression that something is lacking at this restaurant. The food is delicious, but I really wish I could get a complete order just once!
The drinks are all outstanding, and I value the attentive service I received while placing my order.
Last update : 23.01.2024
I was literally starving today so when they handed me my sourdough breakfast sandwich (my fave) I actually inhaled it in 1 bite and didn?t get a picture for a review lol? Today I also got a pumpkin cream cold brew coffee, so delicious. My goal is to tryall their seasonal flavors this fall!
Went here today and saw a sign on the door that said Lobby closed due to the only being 2 people there today. Okay! I'm happy to go through the drive thru, but wait... another sign saying in fact the drive thru is also closed! I was one of 6 people whopulled in during the very few minutes I was at this location. I can only imagine the revenue lost in these hours.
This Dunkin' location might be the worst in the country, and I'm not exaggerating. I've lost track of how often something has been out of order, leaving only half of the menu available. The coffee is consistently bad, and regardless of the number of cars in the drive-thru line, it takes them 20 minutes to serve anyone. Right now, the only thing I can order is doughnuts because their entire sandwich and food machine is broken. It really makes me question why they even bothered to open today.
The restaurant was very busy. The food and drinks were scrumptious, but I had to wait nearly 15 minutes after the scheduled pickup time for my order to be ready.
The drive-thru service is extremely slow! I waited 20 minutes with just three cars in front of me. The vehicle ahead of me was constantly returning items. Additionally, the staff was rude, and the quality of the food was very disappointing.
Last update : 29.06.2022
I wish they wore some of the food items I found on other Dunkin’ spots. the stuffed croissant is one, but outside of it the workers are great. they could use help and a air conditioning in summer, the poor children worked in 100 degrees heat all summer.
Slowww... I only came because Tim Hortons had a long line and thought this might be quicker. I've been in line for 15 minutes and three cars were ahead of me, and now there is two. It appears to be getting slower as weeks pass. I will not be wasting my money or time here again.
The service is SO slow I pulled up to the drive through with 3 cars in front of me and it took 20 minutes for me just to get to the window and another 5 before they took my order! It’s like this all the time.
The indolent losers that are employed here are incapable of producing a palatable beverage and should be replaced posthaste.
I ordered an iced coffee, iced latte, 2 hashbrowns, 2 ham roll ups, and an apple fritter. They made both coffees wrong. Put too much cream qnd sugar in one, added the wrong flavoring and no cream to the other. Sat in the drivethru for a minute waiting for someone to come back to the window. Multiple employees walked by and did nothing. Knocked on the window after sitting there for a couple minutes. Employees looked up at us, and still no response. When someone finally acknowledged us, we asked for the one coffee just to be fixed with the extra cream and sugar and add the pumpkin flavor that was requested. We mentioned we were missing the apple fritter as well.. The employee added the flavoring, did not make a new coffee. Handed the coffee back out the window, no qpple fritter..The window was shut, and now there was someone behind us so we went in. We asked for the coffee to be fixed, and were ignored by the staff. We were able to get someone's attention finally, and the employee said look, I followed the sticker then we proceeded to explain what was ordered. Employee grabbed drink while rolling their eyes. Set the new drink (still messed up) on the counter. We thanked them politely. They said yep and walked away. I understand this is a college area, I understand it can be frustrating when an order is not taken correctly. I do; however, also know that this is absolutely no way to treat people. We were polite, and were just simply trying to fix the mistake. I honestly was in shock at the situation. Neither coffee was correct and never received the fritter...
