Peter Pane - Oldenburg

We were unfortunately two minutes too late to take the lunch table still in demand. the service was very helpful and friendly. what is annoying me to choose a b... read more We were unfortunately two minutes too late to take the lunch table still in demand. the service was very helpful and friendly. what is annoying me to choose a brot, a soße, you are asked for supplements, for upgrades. I just want to eat a delicious burger :-) so complain at high level.

Burger - super,taste - super,Sossen - super,Size - super - super - always hopefully you will also come to nrw. read more Burger - super,taste - super,Sossen - super,Size - super - super - always hopefully you will also come to nrw.

We were there on a Sunday afternoon, there it was not especially full and not loud. but I can imagine it can be loud. I found the facility well. Of course moder... read more We were there on a Sunday afternoon, there it was not especially full and not loud. but I can imagine it can be loud. I found the facility well. Of course modern. often there is no denying what would have disturbed me in a longer stay. we were very well advised in the selection of drinks and dips. next to our burgers I had really good pommes. so really good pommes. if I come back?

Thank you for the friendly service! Your waiter Olli is very attentive, always keeps an overview and knows his craft. Big praise and thank you again read more Thank you for the friendly service! Your waiter Olli is very attentive, always keeps an overview and knows his craft. Big praise and thank you again

I 'm really angry. I always enjoyed going to Peter Pane and eating there, especially as a group with friends. In the future, I 'll suggest other restaurants. I... read more I 'm really angry. I always enjoyed going to Peter Pane and eating there, especially as a group with friends. In the future, I 'll suggest other restaurants. I ordered the night before last; someone should have contacted me yesterday. As a customer, I didn 't do anything wrong and find it outrageous that Peter Pane, which has a partnership with Lieferando, is denying responsibility and apparently doesn 't care at all. Mr. Logemann promised me a call back from the manager this didn 't happen yesterday! I ordered through Lieferando and received the order confirmation a few minutes later. Otherwise, the store usually has to confirm the order, and then a confirmation is sent out, so I 'm surprised by the process. I myself worked as a delivery person and worked with Lieferando. It was a few years ago, but without OUR confirmation from the store, none was sent out via Lieferando either. The email also states that Peter Pane received the order. So I assume they forgot about the order and obviously didn 't want to admit it, but oh well; I ordered at 8:58 p.m., paid immediately, received confirmation at 9 a.m., and then an hour later, I received a call saying the kitchen was already closed – there was no more food. (The store is open until 10:30 p.m., and the call came at 10 p.m. and the bong had just arrived. A time when I couldn 't order anywhere else, especially if I had to wait until 11 p.m. and work the next day. I explained this to Mr. Logemann – yes, you can 't change it, that 's true, but you can act in a customer oriented manner, but that doesn 't seem to be the case. In itself, it wasn 't a problem, but they didn 't accommodate me at all. The gentleman seemed rather annoyed that I didn 't accept their behavior. I would have preferred more customer service and customer friendliness from Peter Pan, because Mr. Logemann repeatedly told me monotonously that he couldn 't change it at the moment. I repeatedly expressed my displeasure, because as a customer, I have no cooperation with Lieferando! I didn 't make a mistake, the store was still open but ultimately, I was unlucky because after hearing Yeah, I can 't change that now three times, I suggested that it might be a good idea to offer a voucher, since the product was from Peter Pane, and the third was Lieferando. My contact details were then taken down and I was assured I would receive a call, but I never did. I also shared this experience with my friends, as the four of us recently ate there one evening, and my friends were also shocked at how incredibly unfriendly the customer service was we will reserve our table elsewhere in the future. It 's also a shame from the boss: great food, terrible customer service, and for me, definitely a reason to stay well away from the store and not recommend it.