Reviews
What User doesn't like about Steak 'n Shake:
I used to visit this restaurant frequently when I lived in Texas. I fondly remember the wonderful customer service, delicious food, and fantastic shakes. However, I don't know what has changed. Now, it's self-service, and there is no waiter to assist you. The only thing you see is a reception area, and there's no greeting or friendly interaction when you place your order. The fries were the highlight of the meal, but... View all feedback. What User likes about Steak 'n Shake:
I'm currently sitting here on a Saturday night and it took 8 minutes for the staff to respond to my order from the menu. After that, I waited another 15 minutes just to receive a grilled cheese sandwich. The inefficiency of the employees could really hurt the business, but I have to say, the food is good. View all feedback.
Reviews from various websites
The restaurant is dirty and the food was undercooked. I could see old eating under the grill from our stand. müll in front of the door and the greasy window sho...
read moreTry the garlic burger.. amazing... Ask for onions if you like otherwise just burger cheese garlic but yummy nonetheless
A bit run-down, and food had to be sent back several times due to wrong orders. Food was still good, but chicken strips are no longer on the menu.
I've done 2 online orders from them and they have been prefect! Staff is very friendly and nice. Food is always fresh and hot! Totally going to order from again...
read moreI have eaten at numerous locations. I have never been so disappointed in my life. Arrived today at 11:45 am Only 1 customer in the restaurant 3 employees. Order...
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read moreStopped by on our way out of town. Not bad. Relatively clean. They seemed understaffed, most places are lately. Girl at the front counter was very kind. Food wa...
read moreAn absolutely amazing place with wonderful food and people and a really nice old school but well kept atmosphere. Tons of great steakburgers and shakes! Food fo...
read moreThe burgers are incredible! I try a patty melt just about anywhere I can order them. This was in the top 3!
Decent Burgers and Shakes. The 'steak ' in the name is for their 'steak ' burgers. Let 's be honest. They are just burgers. Not the best I 've had, but not the...
read moreFood was fine. Ordered on the app. It said go inside to pickup, and it would be ready in 12-17 minutes. I give them an extra 5 minutes, and show up 22 minutes a...
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